Communication Manager

3 weeks ago


dubai, United Arab Emirates Leo Burnett Full time
We help grow many of the world's most iconic brands at Leo Burnett. We help grow even more of the world's most talented people. You'll find at Leo Burnett an agency built on ideas and dependent upon the people behind them. A culture that doesn't just respect creativity but cherishes it. And a community where the path you choose is your own, the places you can go limitless.Today, Leo Burnett is one of the most awarded creative networks in the world. We believe creativity has the power to transform human behavior, and we use ours to help our clients' brands discover their "human purpose" and play meaningful, active roles in people's lives.Job DescriptionThe Account Manager will usebusiness and strategic intelligence in a creative environment.This role is for athinker, someone who understands the digital landscape and curious challenger to understand and interpret client needs. The AccountManager will tackle business problems and communications briefs while managing allocated resource teams. Additionally, he/she will also:Act as day-to-day client contact, sometimes across multiple clients/accounts in a fast-paced atmosphere; work load prioritization skills are a must for successOversee and runs team status meetings to align internal stakeholders on priorities and goals of the meeting/projectsWork with directors on account leadership to develop strategy presentations, communication plans, element/creative briefsand other client-mapping deliverablesQualificationsIn addition to external client service duties, the Account Manager will have experience crafting and executing both traditional creative and social media campaigns. They will be a passionate team player with very strong creative, strategic thinking and organizational abilities:Develop new business by analysing account potential, identifying and evaluating additional needs and analysing opportunitiesDevelop innovative channel solutions to meet client’s business needs.Maintain the highest standards of quality throughout development and implementation of all workUndertake market, competitor and client business analysis to ensure understanding of client’s business, market environment and products/brandsResponsible for end to end project executionEnsure dedicated monthly / quarterly field time to gauge on the ground market trends and developmentsProactively address client challenges with innovative solutionsContribute to the development of the social media strategyMonitor, control and report expenditure against all financial budgets (by account)Forecast and track key account metrics (e.g. campaign views, engagement, etc.)Negotiate contracts and close agreements with third party suppliers and clients to maximize agency revenue.Control scope creep and build a culture of long-term savingImplement effective Timesheet management for the teamAssist Account Director with multichannel campaign results analysis, optimization and strategic recommendations, best practices recommendations, and client presentationsContinually look for ways to improve account growth through clear understanding of clients’ objectives and goalsProvide leadership and mentoring to Account Executive.Additional informationSound understanding of financial principlesProject ManagementPrior experience in telecom category is a plus, but not requiredUnderstanding of consumer behaviours and industry trendsProven ability to manage multiple projects at a time while maintaining acute attention to detailDeep digital and data understanding5 years relevant work experience in a similar environmentBachelor’s degree in appropriate field is preferredAssume a high level of enthusiasm and be able to respond well under pressureStrong knowledge of marketing principles and strategiesDemonstrated experience in managing client relationships and projectsKnowledge of customer retention process and the ability to analyze processesPolished & Refined:a strong focus on accuracy, attention-to-detail, and timelinessCommunicator:excellent oral/written communication skills with a keen ability to keepsupervisors properly informedSelf-Starter:must be a quick learner, intuitive, and proactiveExceptional organizational and time-management skills
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