Marine Market Segment Manager

Nikkiso Cryogenic Industries is one of the world's leading manufacturers of engineered cryogenic gas processing equipment and small-scale process plants for the liquefied natural gas (LNG), well services and industrial gas industries. We pride ourselves on our team of experienced and dedicated management and highly-skilled and loyal workforce, who have helped build and secure the Company's success. From engineers to accountants, welders to assembly technicians, Nikkiso Cryogenic Industries depends on people to power our innovations. We offer a challenging and rewarding work environment in an engineering-driven company. If you are talented, dedicated and want to be involved in this exciting and growing industry, we would like to hear from you We offer an exceptional work environment, and a competitive compensation plan with an excellent benefits package including 401k match, medical, dental and much more Nikkiso Cryogenic Industries is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Current job opportunities are posted here as they become available. Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over $1.5B in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.Nikkiso Cryogenic Services (NCS) is the essential service arm of Nikkiso’s Clean Energy & Industrial Gases Group (CE&IG). We have long been recognized as the leading service provider for cryogenic equipment and in addition to Nikkiso products, offer a wide variety of services for pumps and turbo expanders manufactured by other companies. All our services are designed to improve the safety of our products and to support industries in successfully enhancing their quality of life. Through our 18 global service facilities we service the industrial gas and air separation industries, enhanced oil recovery operations, marine, and clean energy, and alternative fuels projects. Summary/Objective As a member of Nikkiso Cryogenic Services Global Product Management Team, the Marine Market Segment Manager will be responsible for all Aftermarket marine products, including product development, marketing, commercial sales support, and contract execution. The person will work closely with the Nikkiso Cryogenic Services Regional Teams, Prime Sales, and other Functional Units to meet the dynamic needs of marine customers globally. Essential Functions/Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Develop the Aftermarket Marine Product Portfolio: initiate the marine product development effort, ensuring that the product range is the most competitive, efficient, and first choice in the market.Work closely with the regional sales teams to establish sales strategies, developing forecasts and executing plans to increase Nikkiso Aftermarket presence and market share in the marine industry.Establish pricing strategies and provide all necessary aftermarket commercial input for the regional organizations, aimed at ensuring competitiveness across different regions and growing our market share.Promote the Nikkiso Aftermarket product portfolio, including Long-Term Service AgreementsParticipate in the development, tracking, and management of the Owner Benefit Package.Analyze market trends, competitor activities, and communicate customer feedback internally to identify areas for improvements.Observe and update on our competitors’ products and activities.Support the development of existing and expansion of new customer base, ensuring Nikkiso is seen as a long-term business partner.Be responsible for customer asset knowledge and management for strategic optimization of Aftermarket offerings.Manage inventory in each region to ensure sufficiency and effective utilization for timely execution of customer work.Recommend, negotiate, and follow up on Global Key Account Agreements (e.g. frame agreements) with strategic customers.Serve as a primary contact and act as liaison internally and externally to manage marine aftermarket customer requests, understand their needs, ensure satisfaction, and proactively address concerns.Constantly seek and receive feedback about product performance, customer perception, and applications, to help ensure that aftermarket and prime products are constantly being improved and developed to include innovative features and added benefits to the customer.Provide sales support for the regional organizations, including customer visits.Develop training materials and programs and conduct sales training needed to increase the knowledge and competence of our sales personnel.Coordinate with the regional marine sales teams to develop, negotiate, and execute new business contracts and agreements for marine aftermarket products, leading customer clarification meetings as needed to close opportunities.Develop, execute, and maintain marketing strategies, including tools, presentations, brochures, articles, press releases, etc., related to the marine product range. Also, attend trade shows and conferences to represent and promote marine products.Liaise with product companies for updates and potential products.Coordinate with other Functional Units to become aware and knowledgeable of potential products and provide Aftermarket customer feedback to help support the delivery of product lines that have the lowest life cycle cost and the highest reliability compared to all competitors. This will include tracking warranty costs by market, application, product line, etc. to identify areas for improvement.Monitor the business through Quarterly Business Review Meetings, with detailed agendas, and relevant minutes of meeting. These review meetings should include updates on short term, medium term, and long-term goals for business development activities.Undertake ad-hoc projects, as required.Knowledge of the industrial manufacturing industry.Knowledge of pricing strategies and analysisAble to motivate direct sales with marketing tools and promotional schemes.Must be willing to work under critical schedules bearing in mind the final targeted results expected.Sales and customer service skills, including knowledge of sales and marketing strategies and practices.Customer focus withunderstanding of marketing positioning strategies and practices.Ability to develop effective relationships internally and externally.Business and Financial acumenCommunication skills– verbal, written, listening, and presentation.Analytical, Critical thinking and Strategic planning skills.Influence and Negotiation skills.Initiative with results driven approach.Judgement and problem-solving skills.Innovation and continuous improvement mindset.Teamwork and collaboration skills.Microsoft Office and CRM systems skills.Ability to speak, read, and write English, multi-lingual ability desirable.Ability to drive a vehicle and travel globally.Work primarily in global office environments at Company and customer sites as well as shop environments as needed. Education and Experience Bachelor’s degree or higher in a technical discipline preferred or equivalent work experience.10+ years of experience in international aftermarket sales and marketing management for a manufacturing or industrial services company.Experience in product companies or service companies is required.Track record of achieving expected sales and P&L results, including sustained growth and improvements in cost, quality, and profitability.Experience with global contract negotiations and industry standards needed.Knowledge of the NCE&IG Group’s products is preferred. Physical Demands Stand, walk, sit, talk, hear, type, and write.Reach with hands and arms, bend, stand on a stool or climb, and use fingers and hands to feel objects, tools, or controls.Use standard office equipment such as computers, smart phones, printers, photocopiers, etc.Lift files, open desk drawers, and filing cabinets.Global travel. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Opportunity Employer/Veterans/Disabled Nikkiso CE&IG is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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