Marine Market Segment Manager

5 months ago

Sharjah, United Arab Emirates Nikkiso Cryogenic Industries Full time

**Marine Market Segment Manager**

**Nikkiso Clean Energy & Industrial Gases** is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over $1.5B in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.

Nikkiso Cryogenic Services (NCS) is the essential service arm of Nikkiso’s Clean Energy & Industrial Gases Group (CE&IG). We have long been recognized as the leading service provider for cryogenic equipment and in addition to Nikkiso products, offer a wide variety of services for pumps and turbo expanders manufactured by other companies. All our services are designed to improve the safety of our products and to support industries in successfully enhancing their quality of life. Through our 18 global service facilities we service the industrial gas and air separation industries, enhanced oil recovery operations, marine, and clean energy, and alternative fuels projects.

**Summary/Objective**

As a member of Nikkiso Cryogenic Services Global Product Management Team, the Marine Market Segment Manager will be responsible for all Aftermarket marine products, including product development, marketing, commercial sales support, and contract execution. The person will work closely with the Nikkiso Cryogenic Services Regional Teams, Prime Sales, and other Functional Units to meet the dynamic needs of marine customers globally.

**Essential Functions/Responsibilities**

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Develop the Aftermarket Marine Product Portfolio: initiate the marine product development effort, ensuring that the product range is the most competitive, efficient, and first choice in the market.
- Work closely with the regional sales teams to establish sales strategies, developing forecasts and executing plans to increase Nikkiso Aftermarket presence and market share in the marine industry.
- Establish pricing strategies and provide all necessary aftermarket commercial input for the regional organizations, aimed at ensuring competitiveness across different regions and growing our market share.
- Promote the Nikkiso Aftermarket product portfolio, including Long-Term Service Agreements
- Participate in the development, tracking, and management of the Owner Benefit Package.
- Analyze market trends, competitor activities, and communicate customer feedback internally to identify areas for improvements.
- Observe and update on our competitors’ products and activities.
- Support the development of existing and expansion of new customer base, ensuring Nikkiso is seen as a long-term business partner.
- Be responsible for customer asset knowledge and management for strategic optimization of Aftermarket offerings.
- Manage inventory in each region to ensure sufficiency and effective utilization for timely execution of customer work.
- Recommend, negotiate, and follow up on Global Key Account Agreements (e.g. frame agreements) with strategic customers.
- Serve as a primary contact and act as liaison internally and externally to manage marine aftermarket customer requests, understand their needs, ensure satisfaction, and proactively address concerns.
- Provide sales support for the regional organizations, including customer visits.
- Develop training materials and programs and conduct sales training needed to increase the knowledge and competence of our sales personnel.
- Coordinate with the regional marine sales teams to develop, negotiate, and execute new business contracts and agreements for marine aftermarket products, leading customer clarification meetings as needed to close opportunities.
- Develop, execute, and maintain marketing strategies, including tools, presentations, brochures, articles, press releases, etc., related to the marine product range. Also, attend trade shows and conferences to represent and promote marine products.
- Liaise with product companies for updates and potential products.
- Monitor the business through Quarterly Business Review Meetings, with detailed agendas, and relevant minutes of meeting. These review meetings should include updates on short term, medium term, and long-term goals for business development activities.
- Undertake ad-hoc projects, as required.

**Competencies**
- Knowledge of the industrial manufacturing industry.
- Leadership skills
- Knowledge of pricing strategies and analysis
- Able to motivate direct sales with marketing tools and promotional schemes.
- Must be willing to work under critical schedules bearing in mind the final targeted results expected.
- Sales and customer service skills, including knowledge of sales and marketing strategies and practices.
- Custome**r **focus with** **understanding of marketing positioning strategies and practices.

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