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Customer Experience
1 month ago
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Customer Service Agent
2 months ago
Dubai, United Arab Emirates ALTIUS CUSTOMER SERVICE Full timeHello Applicants, Greetings! We need a call center agent for our office, who is well versed with using the systems and is a Arabic (Native) speaker with the excellent ability to speak FLUENT English. It is a MUST!!! The applicants need to be FEMALE since the job description demands this criteria. Thank you for your interest in advance. **Salary**:...
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Customer Experience
2 months ago
Dubai, United Arab Emirates Provident Real Estate Full time**KEY RESPONSIBILITIES - WHAT YOU WILL BE RESPONSIBLE FOR**: 1) Providing information and promoting the company’s products and services, ensuring customers are aware of latest information and encouraging customer to use the services for Provident Real Estate. 2) To have excellent knowledge of Provident Real Estate’s products 3) To understand the...
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Customer Experience
2 months ago
Dubai, United Arab Emirates Noon Dubai Full timeWhat will the role look like?You will: CSAT and NPSTake ownership of loyalty metrics across all noon touchpointsMonitor, analyze and identify operational gaps to report on CSAT and NPS metrics.Proactively identify CX metric trends (with a deep understanding of NPS framework) to prevent or detect customer impacting issues. Collaborate with relevant teams for...
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Customer Experience
3 weeks ago
Dubai, United Arab Emirates Noon Dubai Full timeWhat will the role look like?You will: CSAT and NPSTake ownership of loyalty metrics across all noon touchpointsMonitor, analyze and identify operational gaps to report on CSAT and NPS metrics.Proactively identify CX metric trends (with a deep understanding of NPS framework) to prevent or detect customer impacting issues. Collaborate with relevant teams for...
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Customer Experience
5 days ago
Dubai, Dubai, United Arab Emirates e& enterprise Cloud Full timeCustomer Experience (CX) Consultant | e& enterprise Cloud DubaiAt e& enterprise, we play a leading role in customer cloud transformation in the UAE. With our multi-cloud solutions, we enable our customers to get business results faster and mitigate risk by leveraging the right cloud platform and the right cloud services to run, manage and grow their...
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Customer Experience
5 days ago
Dubai, Dubai, United Arab Emirates e& enterprise Cloud Full timeCustomer Experience (CX) Consultant | e& enterprise Cloud DubaiAt e& enterprise, we play a leading role in customer cloud transformation in the UAE. With our multi-cloud solutions, we enable our customers to get business results faster and mitigate risk by leveraging the right cloud platform and the right cloud services to run, manage and grow their...
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Customer Experience
3 weeks ago
Dubai, United Arab Emirates Noon Dubai Full timeWhat will the role looklike?Youwill: CSAT andNPSTake ownership of loyalty metricsacross all noon touchpointsMonitor, analyzeand identify operational gaps to report on CSAT and NPSmetrics.Proactively identify CX metric trends(with a deep understanding of NPS framework) to prevent or detectcustomer impacting issues. Collaborate with relevant teams...
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Customer Experience
2 months ago
Dubai, United Arab Emirates Noon Dubai Full timeWhat will the role looklike?Youwill: CSAT andNPSTake ownership of loyalty metricsacross all noon touchpointsMonitor, analyzeand identify operational gaps to report on CSAT and NPSmetrics.Proactively identify CX metric trends(with a deep understanding of NPS framework) to prevent or detectcustomer impacting issues. Collaborate with relevant teams...
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Customer Experience
5 days ago
Dubai, Dubai, United Arab Emirates Provident Real Estate Full timeReal Estate Job in Dubai | Customer Experience (CX) Consultant | Provident Estate Customer Experience (CX) Consultant Dubai, UAE Role Summary:As a CX Consultant at Provident, you will be a key part of the Operations Department of the company, contacting potential or existing customers to inform them about our products and services using scripts or...
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Sales Executive
7 days ago
Dubai, United Arab Emirates Monster Experience Full timeJob Vacancy: Sales Executive Are you passionate about sales, numbers, customers and tourism? Monster Experience, a progressive tourism company specializing in adrenaline adventure tourism, is seeking a dynamic and experienced Sales Executive to join our team in Dubai. **Responsibilities**: As a Sales Executive at Monster Experience, your key...
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Customer Experience Manager
2 months ago
Dubai, United Arab Emirates WEETAZ Full time**_Job Description:_** - _Develop and implement customer experience strategies, programs, and initiatives to enhance customer satisfaction, loyalty, and retention._ - _Monitor and analyze customer feedback, satisfaction scores, and trends to identify areas for improvement and opportunities to exceed customer expectations._ - _Collaborate with...
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Manager – Customer Experience
2 months ago
dubai, United Arab Emirates Sundus Recruitment and Outsourcing Services, Abu Dhabi Full timeJob Title: Manager – Customer ExperienceLocation: DubaiNationality: UAE NationalExperience: 8-10 YearsLanguage: Arabic , EnglishEducation: Bachelor’s Degree (Degree in Business Administration)General SummaryDESCRIPTION Leadership & Strategy: Accomplish Customer Experience objectives by planning for recruiting, selecting and managing appropriate resources...
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Customer Experience Manager
3 weeks ago
dubai, United Arab Emirates Jobot Full timeResponsibilitiesLead, manage, and inspire a dedicated customer service team to deliver exceptional customer experiences across all touchpoints. Develop and implement customer service policies and procedures that align with the company's strategic goals and objectives. Utilize Microsoft Dynamics to track customer interactions, analyze data, and generate...
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Customer Experience Manager
1 month ago
Dubai, United Arab Emirates Hireget Full time**Responsibilities**: - Develop and implement strategies to enhance customer satisfaction and loyalty. - Monitor customer feedback and analyze data to identify trends and areas for improvement. - Collaborate with cross-functional teams to ensure a consistent customer experience. - Address customer complaints and resolve issues effectively. - Provide...
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Customer Experience Manager
4 weeks ago
dubai, United Arab Emirates WEETAZ Full timeDevelop and implement customer experience strategies, programs, and initiatives to enhance customer satisfaction, loyalty, and retention.Monitor and analyze customer feedback, satisfaction scores, and trends to identify areas for improvement and opportunities to exceed customer expectations.Collaborate with cross-functional teams, including marketing, sales,...
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Customer Experience Manager
5 days ago
Dubai, Dubai, United Arab Emirates Precision Hire Solution Full timeJob Description:Develop and implement customer experience strategies programs and initiatives to enhance customer satisfaction loyalty and retention.Monitor and analyze customer feedback satisfaction scores and trends to identify areas for improvement and opportunities to exceed customer expectations.Collaborate with crossfunctional teams including marketing...
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Customer Experience Analyst
2 months ago
Dubai, United Arab Emirates Noon Dubai Full timeWhat you’ll do: We are seeking a highly analytical and customer-focused individual to join our team as a Customer Experience Analyst. In this role, you will be responsible for analyzing customer ratings and reviews, identifying areas for improvement, and implementing strategies to enhance the overall customer experience. Analyze customer ratings,...
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Customer Experience Analyst
3 weeks ago
Dubai, United Arab Emirates Noon Dubai Full timeWhat you’ll do: We are seeking a highly analytical and customer-focused individual to join our team as a Customer Experience Analyst. In this role, you will be responsible for analyzing customer ratings and reviews, identifying areas for improvement, and implementing strategies to enhance the overall customer experience. Analyze customer ratings,...
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Customer Experience Manager
5 days ago
Dubai, Dubai, United Arab Emirates WEETAZ Full timeDevelop and implement customer experience strategies, programs, and initiatives to enhance customer satisfaction, loyalty, and retention.Monitor and analyze customer feedback, satisfaction scores, and trends to identify areas for improvement and opportunities to exceed customer expectations.Collaborate with cross-functional teams, including marketing, sales,...
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Manager - Customer Experience
6 days ago
Dubai, United Arab Emirates Kitopi Full timeKitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space. Launched in Dubai, UAE in January 2018, Kitopi has...