Customer Experience

Hello Applicants, Greetings! We need a call center agent for our office, who is well versed with using the systems and is a Arabic (Native) speaker with the excellent ability to speak FLUENT English. It is a MUST!!! The applicants need to be FEMALE since the job description demands this criteria. Thank you for your interest in advance. **Salary**:...

What will the role look like?You will: CSAT and NPSTake ownership of loyalty metrics across all noon touchpointsMonitor, analyze and identify operational gaps to report on CSAT and NPS metrics.Proactively identify CX metric trends (with a deep understanding of NPS framework) to prevent or detect customer impacting issues. Collaborate with relevant teams for...

What will the role look like?You will: CSAT and NPSTake ownership of loyalty metrics across all noon touchpointsMonitor, analyze and identify operational gaps to report on CSAT and NPS metrics.Proactively identify CX metric trends (with a deep understanding of NPS framework) to prevent or detect customer impacting issues. Collaborate with relevant teams for...

Customer Experience (CX) Consultant | e& enterprise Cloud DubaiAt e& enterprise, we play a leading role in customer cloud transformation in the UAE. With our multi-cloud solutions, we enable our customers to get business results faster and mitigate risk by leveraging the right cloud platform and the right cloud services to run, manage and grow their...

Customer Experience (CX) Consultant | e& enterprise Cloud DubaiAt e& enterprise, we play a leading role in customer cloud transformation in the UAE. With our multi-cloud solutions, we enable our customers to get business results faster and mitigate risk by leveraging the right cloud platform and the right cloud services to run, manage and grow their...

What will the role looklike?Youwill: CSAT andNPSTake ownership of loyalty metricsacross all noon touchpointsMonitor, analyzeand identify operational gaps to report on CSAT and NPSmetrics.Proactively identify CX metric trends(with a deep understanding of NPS framework) to prevent or detectcustomer impacting issues. Collaborate with relevant teams...

What will the role looklike?Youwill: CSAT andNPSTake ownership of loyalty metricsacross all noon touchpointsMonitor, analyzeand identify operational gaps to report on CSAT and NPSmetrics.Proactively identify CX metric trends(with a deep understanding of NPS framework) to prevent or detectcustomer impacting issues. Collaborate with relevant teams...

Real Estate Job in Dubai | Customer Experience (CX) Consultant | Provident Estate Customer Experience (CX) Consultant Dubai, UAE Role Summary:As a CX Consultant at Provident, you will be a key part of the Operations Department of the company, contacting potential or existing customers to inform them about our products and services using scripts or...

**_Job Description:_** - _Develop and implement customer experience strategies, programs, and initiatives to enhance customer satisfaction, loyalty, and retention._ - _Monitor and analyze customer feedback, satisfaction scores, and trends to identify areas for improvement and opportunities to exceed customer expectations._ - _Collaborate with...

Job Title: Manager – Customer ExperienceLocation: DubaiNationality: UAE NationalExperience: 8-10 YearsLanguage: Arabic , EnglishEducation: Bachelor’s Degree (Degree in Business Administration)General SummaryDESCRIPTION Leadership & Strategy: Accomplish Customer Experience objectives by planning for recruiting, selecting and managing appropriate resources...

ResponsibilitiesLead, manage, and inspire a dedicated customer service team to deliver exceptional customer experiences across all touchpoints. Develop and implement customer service policies and procedures that align with the company's strategic goals and objectives. Utilize Microsoft Dynamics to track customer interactions, analyze data, and generate...

**Responsibilities**: - Develop and implement strategies to enhance customer satisfaction and loyalty. - Monitor customer feedback and analyze data to identify trends and areas for improvement. - Collaborate with cross-functional teams to ensure a consistent customer experience. - Address customer complaints and resolve issues effectively. - Provide...

Develop and implement customer experience strategies, programs, and initiatives to enhance customer satisfaction, loyalty, and retention.Monitor and analyze customer feedback, satisfaction scores, and trends to identify areas for improvement and opportunities to exceed customer expectations.Collaborate with cross-functional teams, including marketing, sales,...

Job Description:Develop and implement customer experience strategies programs and initiatives to enhance customer satisfaction loyalty and retention.Monitor and analyze customer feedback satisfaction scores and trends to identify areas for improvement and opportunities to exceed customer expectations.Collaborate with crossfunctional teams including marketing...

What you’ll do: We are seeking a highly analytical and customer-focused individual to join our team as a Customer Experience Analyst. In this role, you will be responsible for analyzing customer ratings and reviews, identifying areas for improvement, and implementing strategies to enhance the overall customer experience. Analyze customer ratings,...

What you’ll do: We are seeking a highly analytical and customer-focused individual to join our team as a Customer Experience Analyst. In this role, you will be responsible for analyzing customer ratings and reviews, identifying areas for improvement, and implementing strategies to enhance the overall customer experience. Analyze customer ratings,...

Develop and implement customer experience strategies, programs, and initiatives to enhance customer satisfaction, loyalty, and retention.Monitor and analyze customer feedback, satisfaction scores, and trends to identify areas for improvement and opportunities to exceed customer expectations.Collaborate with cross-functional teams, including marketing, sales,...

Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space. Launched in Dubai, UAE in January 2018, Kitopi has...

Responsibilities Lead, manage, and inspire a dedicated customer service team to deliver exceptional customer experiences across all touchpoints.Develop and implement customer service policies and procedures that align with the company's strategic goals and objectives.Utilize Microsoft Dynamics to track customer interactions, analyze data, and generate...

What you’lldo: We areseeking a highly analytical and customer-focused individual to joinour team as a Customer Experience Analyst. In this role, you willbe responsible for analyzing customer ratings and reviews,identifying areas for improvement, and implementing strategies toenhance the overall customer experience.Analyze customer ratings, reviews,and...