Reservation Executive

3 weeks ago


Dubai, United Arab Emirates Medait Star Real Estate Full time

The Reservations Executive will be responsible for overseeing the Holiday Homes division, ensuring that all bookings are handled efficiently and effectively. They will also be responsible for implementing and maintaining policies and procedures related to reservations and pricing, as well as overseeing the operational aspect of the Holiday Homes divisions.
- Manage and list Holiday Home rentals on the online portals and make sure all listings are up to date.
- Responsible for suggesting and managing pricing for own portal and channel partners.
- Determine most competitive pricing as per the current market trends.
- Run promotions to maximize occupancy.
- Ensure that all reservations are captured into the system according to standard operating procedures.
- Ensure that all bookings are handled in a timely and efficient manner, and that all customer inquiries are answered promptly and accurately.
- Implement and maintain policies and procedures related to reservations, including cancellation and refund policies.
- Create and implement strategies to increase bookings and revenue for the company.
- Monitor and analyze reservations data to identify trends and opportunities for improvement.
- Work closely with the Operations Manager to ensure that the department is meeting or exceeding established goals and objectives.
- Flexibility to address any concerns regarding guests outside of official working hours.

**Salary**: AED4,000.00 - AED5,000.00 per month


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