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Technical Support Engineer
2 weeks ago
Developing technical expertise and enhancing Hilti Store and Customer Service with basic technical competencies and processes.Driving cross-functional collaboration with Marketing and Project Management Office to ensure high-quality preparation of technical documents.Preparing Technical Submittals such as technical letters, warranties, consultants' comments, etc., and continuously updating licenses and certificates in the standard submittals template.Updating new datasheets, third-party tests, test reports, and other relevant information necessary for the submittals.Supporting field-based employees with Bill of Quantities and Anchor/Rebar designs.Continuously updating the shared engineering folder with Project approvals, specifications, letters log, new ETA's and Datasheets, etc.Renewing Authorities Certification like ADCE, DEWA, ADCO approvals, and vendors list whenever necessary.Providing telephone technical support for customers requiring immediate attention.
What do we offer?Hilti stands for innovation. That's why we have doubled our research and development expenditure in the last 7 years.What you need:
Show us what you're made of, and we'll offer you opportunities to move around the business - to work abroad, experience different job functions, and tackle different markets. It's a great way to find the right match for your ambitions and achieve the exciting career you're after.
Why should you apply?
Bachelor Degree in structural, civil, or mechanical engineering0-2 years of construction experienceAutoCAD basic know-howInterest in solving complex engineering problems based on an analytical mindsetGoal achievement and solution-oriented personalityAbility to work in a multicultural environmentEfficient oral and written communicator in English & Arabic (written and verbal)High learning agility and willingness to develop within the Engineering fieldWillingness to find solutions independently but ready to follow directions in more complicated situationsAble to manage time effectively, work without tight deadlines as neededUAE National with UAE Family BookDubai-based or willing to relocate or commute from within the UAE
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