Client Relations Officer

2 months ago


abu dhabi, United Arab Emirates Talent Full time
Responsibilities• Develop and maintain strong relationships with existing clients to ensure high client retention rates.• Serve as the primary point of contact for clients regarding contract renewals and negotiations.• Collaborate with sales and account management teams to identify upsell and cross-sell opportunities with existing clients.• Prepare and present renewal proposals to clients, addressing their specific needs and concerns.• Monitor client satisfaction levels and address any issues or concerns raised during the renewal process.• Work closely with internal stakeholders to ensure timely renewal of contracts and service agreements.• Maintain accurate and up-to-date client records and contract information in the database.
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