Client Relations Centre Executive

4 weeks ago

Abu Dhabi, United Arab Emirates Nationwide Middle East Properties LLC Full time

GREAT CAREER OPPORTUNITY - CLIENT RELATIONS CENTRE (CALL CENTRE - BILINGUAL)

**Company Description**

Nationwide Properties LLC is an award winning and leading real estate broker in AUH dedicated to the development of modern, sustainable real estate in the UAE. Nationwide Properties LLC is driven by its vision "Your property is our priority."

We have a focused team of over 200 employees, and we are expanding in the current real estate market. Grab this opportunity to work with us and have a lucrative career in real estate.

The CRC executive is a professional who generate rental & sales availability “listings” and build business relationships and intermediate negotiation processes, consult clients and owner on market condition prices sales, rental, and mortgages legal requirements and related matters ensuring a fair and honest dealing.

**Day-to-Day responsibilities include**:

- Acquiring availability direct from owners through cold callings, referral, or any other channel.
- Maintain a professional relation with the owner and the client by upholding nationwide values & ethics.
- Support the S&L Consultants in providing property availability and on time enquire delivery at any time.
- Acquiring exclusive property from owners as per the target set by line manager.
- Perform comparative market analysis to estimate properties value.
- Consult with owners to coordinate staging, property photography, repairs, home improvements, signage, lockbox, access requirements and other marketing activities required for showing the properties.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Perform any additional responsibilities as requested or assigned.

**Qualifications**
- Should have strong understanding of **DUBAI Real Estate Market,** best practices, and Nationwide’s Projects/Portfolios.
- Pleasant personality and active and a positive attitude
- Customer service experience over the phone.
- Ability to handle conflicts and challenging situations confidently.
- Ability to gather and analyze statistical data and generate reports.
- Ability to communicate effectively, Arabic & English both orally and in writing.

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