Service Quality Officer – Contact Center Jobs in Sharjah AE

**Date**:10 Feb 2024**Company**:Air Arabia PJSC (G9)**Location**:Sharjah, AE**Country**:AE**Job Purpose** Assists in developing, implementing and monitoring the quality performance measures for the contact center team ensuring continuous improvement in service delivery in line with Standard Quality Manual and adopted policies and procedures. Maximizes...

1- Service Quality Officer – Contact CenterJob: Full TimeLocation: Sharjah, UAEJob Responsibilities:Assists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement trends and best practices in service quality management; sets the quality standards based on best practices and business needs to enhance the process...

Date:12-Jan-2023Company:Air Arabia PJSC (G9)Location:Sharjah, AECountry:AEJob PurposeAssists in developing, implementing and monitoring the quality performance measures for the contact center team ensuring continuous improvement in service delivery in line with Standard Quality Manual and adopted policies and procedures. Maximizes qualitative productivity,...

**Date**:12-Jan-2023**Company**:Air Arabia PJSC (G9)**Location**:Sharjah, AE**Country**:AE**Job Purpose** Assists in developing, implementing and monitoring the quality performance measures for the contact center team ensuring continuous improvement in service delivery in line with Standard Quality Manual and adopted policies and procedures. Maximizes...

Eligibility: Min 1-2 years of Experience as Contact center - JOB PURPOSE: - ROLE PURPOSE: - Call monitoring, coaching and feedback to CCAs responsibility for delivery of the defined customer experience in every call. - Evaluate overall quality of calls for the center and make necessary recommendations to raise the standard. - Provide daily/weekly MIS of...

Service Quality Officer – French Speaker Jobs in SharjahFor More Top Organization Jobs Click HereDescription:We are looking for an experienced Quality Officer to take overall responsibility for film and television show production:/Job Responsibilities:Assists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement...

Service Quality Officer – French Speaker Jobs in SharjahFor More Top Organization Jobs Click HereDescription:We are looking for an experienced Quality Officer to take overall responsibility for film and television show production:/Job Responsibilities:Assists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement...

Service Quality Officer – French Speaker at Top Organization in SharjahDescription:As a Service Quality Officer, you will play a key role in developing, implementing, and monitoring quality performance measures for the contact center team. Your focus will be on driving continuous improvement in service delivery following the Standard Quality Manual and...

1- Service Quality Officer – Contact Center – Urdu SpeakerJob: Full TimeLocation: Sharjah, UAEDescription:Assists in developing, implementing and monitoring the quality performance measures for the contact center team ensuring continuous improvement in service delivery in line with Standard Quality Manual and adopted policies and procedures. Maximizes...

1- Service Quality Officer – Contact Center – Urdu SpeakerJob: Full TimeLocation: Sharjah, UAEDescription:Assists in developing, implementing and monitoring the quality performance measures for the contact center team ensuring continuous improvement in service delivery in line with Standard Quality Manual and adopted policies and procedures. Maximizes...

Service Quality Officer – French Speaker Jobs in SharjahFor More Top Organization Jobs Click HereDescription:We are looking for an experienced Quality Officer to take overall responsibility for film and television show production:/Job Responsibilities:Assists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement...

Service Quality Officer – French Speaker Jobs in SharjahFor More Top Organization Jobs Click HereDescription:Assists in developing, implementing and monitoring the quality performance measures for the contact center team ensuring continuous improvement in service delivery in line with Standard Quality Manual and adopted policies and procedures. Maximizes...

Join Us for Exciting Opportunities at Top Organizations!Are you ready to be part of a team that focuses on delivering top-notch service to customers and enhancing overall experience? We are looking for a Quality Assurance Specialist to assist in setting and maintaining quality standards for our contact center. If you have a passion for improving service...

We are looking for a Service Quality Officer in the Contact Center, who is proficient in Urdu.The main role involves developing, implementing, and monitoring quality performance measures for the team to ensure continuous improvement in service delivery. The ideal candidate will work in line with Standard Quality Manual and adopted policies and procedures to...

Service Quality Officer (Armenian Speaking) | Air Arabia Sharjah CareersDescription:Assists in developing, implementing and monitoring the quality performance measures for the contact center team ensuring continuous improvement in service delivery in line with Standard Quality Manual and adopted policies and procedures. Maximizes qualitative productivity,...

Service Quality Officer (Armenian Speaking) | Air Arabia Sharjah CareersDescription:Assists in developing, implementing and monitoring the quality performance measures for the contact center team ensuring continuous improvement in service delivery in line with Standard Quality Manual and adopted policies and procedures. Maximizes qualitative productivity,...

Service Quality Officer – French Speaker Jobs in SharjahFor More Top Organization Jobs Click HereDescription:Assists in developing, implementing and monitoring the quality performance measures for the contact center team ensuring continuous improvement in service delivery in line with Standard Quality Manual and adopted policies and procedures. Maximizes...

Service Quality Officer – French Speaker Jobs in SharjahFor More Top Organization Jobs Click HereDescription:Assists in developing, implementing and monitoring the quality performance measures for the contact center team ensuring continuous improvement in service delivery in line with Standard Quality Manual and adopted policies and procedures. Maximizes...

· Contact Center Quality Assurance is responsible for assessing the quality of the performance of the call center associates.· The QA will monitor inbound and outbound calls, chat and email responses.· Track customer service and conformity as per company policies and procedures· The individual will assist in developing, creating, and implementing call...

**Date**:19 Feb 2024**Company**:Air Arabia PJSC (G9)**Location**:Sharjah, AE**Country**:AE**Job Purpose** To support the Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting...