Group Manager

2 months ago

dubai, United Arab Emirates DP World Full time
  • As part of the Business Resilience team, support and drive the delivery of a best-in-class operational resilience function including hands-on responsibility for delivery of projects to develop and deliver effective Group-wide incident-to-crisis response and business continuity frameworks.
  • Primary responsibility for driving the crisis management programmes across Strategic (Gold), Tactical (Silver) and Operational (Bronze) levels, in line with ISO22361 guidelines.
  • Providing the business with advice, support and tools to be able to inform BIAs, Crisis Management Plans and exercises to improve crisis continuity capability.
  • Design and deliver crisis management training and exercising at Silver & Bronze levels. This includes a variety of validation methods including SimEx and tabletop exercises
  • Develop a robust validation and exercise methodology to be used at Bronze Levels. This includes developing templates, resources and reports that can be completed by Bronze Crisis Coordinators. The Lead will provide support and guidance for Bronze level Crisis coordinators to complete annual exercises and undertake reviews of Report outputs
  • Creation and management of a reporting structure / tool to ensure lessons learned are delivered Group wide and recommendations and actions are followed up and implemented within a specific timeframe
  • Provide clear crisis management subject matter expertise to business leaders and colleagues, delivering information through creative presentations, reports, training sessions and engagement campaigns.
  • Lead the delivery of resilience projects, including management of the implementation and maturity of the Group-wide mass notification tool and incident response tool.
  • Innovate and modernise the resilience programme using digitisation and creative tools to improve reach, delivery and engagement.
  • Work with key Group stakeholders (including Group HSE, Group Security, Group People, Group Communications and Group Technology) to ensure full coordination of resilience methodologies, principles and ways-of-working.
  • Provides internal subject matter expertise on resilience methodologies, in particular technology and cyber resilience.
  • Support the Group Crisis Coordinator if there is a live crisis.
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