Customer Service Manager

*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...

*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...

**Responsibilities**: - Handle inbound and outbound calls in Arabic, Russian, and English. - Provide accurate information about aesthetic treatments and clinic services. - Manage appointment bookings, rescheduling, and follow-ups with clients. - Maintain client records and ensure excellent customer experience. - Coordinate with the operations and front desk...

Job Title: Call Center Manager Department: Customer Service / Operations Reports To: Director of Customer Service / Operations Manager Location: Dubai **Job Type**: Full-Time ⸻ Job Summary: ⸻ Key Responsibilities: - Manage and supervise the daily operations of the call center to ensure customer service standards are met. - Hire, train, mentor,...

About Médetone Médetone is a dynamic and fast-growing online pharmacy that prioritises customer care and innovation in healthcare delivery. We are committed to providing customers a seamless, safe, and efficient service. We offer prescription medications, over‑the‑counter products, and personalised healthcare services. As we continue to grow, we are...

About Médetone Médetone is a dynamic and fast-growing online pharmacy that prioritises customer care and innovation in healthcare delivery. We are committed to providing customers a seamless, safe, and efficient service. We offer prescription medications, over‑the‑counter products, and personalised healthcare services. As we continue to grow, we are...

About Médetone Médetone is a dynamic and fast-growing online pharmacy that prioritises customer care and innovation in healthcare delivery. We are committed to providing customers a seamless, safe, and efficient service. We offer prescription medications, over-the-counter products, and personalised healthcare services. As we continue to grow, we are...

Lead and inspire the customer service team to achieve exceptional service standards and foster a positive work environment.Develop and implement customer service policies and procedures to enhance operational efficiency and customer satisfaction.Analyze customer feedback and service metrics to identify trends, resolve issues, and drive continuous...

Role Profile: To deliver exceptional in-store and online customer experiences that reflect the brandâs values, drive loyalty, and increase customer satisfaction across all touchpoints within the retail cosmetics environment. The below Key Performance Areas include but are not limited to: Develop and implement customer experience strategies across retail...

Role Profile: To deliver exceptional in-store and online customer experiences that reflect the brandâs values, drive loyalty, and increase customer satisfaction across all touchpoints within the retail cosmetics environment. The below Key Performance Areas include but are not limited to: Develop and implement customer experience strategies across retail...