Customer Service Representative

2 weeks ago


Dubai, United Arab Emirates Altius Customer Service Full time

**Responsibilities**:

- Handle inbound and outbound calls in Arabic, Russian, and English.
- Provide accurate information about aesthetic treatments and clinic services.
- Manage appointment bookings, rescheduling, and follow-ups with clients.
- Maintain client records and ensure excellent customer experience.
- Coordinate with the operations and front desk teams to ensure smooth client flow.
- Meet monthly targets for bookings, consultations, and client satisfaction.

**Requirements**:

- Proven experience as a **Call Center Agent** or **Customer Service Representative** in the **aesthetics, beauty, or medical field**.
- Fluent in **Arabic, Russian, and English** (spoken and written).
- Strong communication and sales skills.
- Ability to multitask and work in a fast-paced environment.
- Professional, positive, and client-focused attitude.

**What We Offer**:

- Competitive salary + performance incentives.
- Friendly and professional work environment.
- Training and growth opportunities within the company.

**Job Types**: Full-time, Permanent

Pay: AED4,000.00 - AED8,000.00 per month

**Experience**:

- call center : 3 years (required)

**Language**:

- English (required)



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