Customer Service Manager
6 days ago
Role Profile: To deliver exceptional in-store and online customer experiences that reflect the brandâs values, drive loyalty, and increase customer satisfaction across all touchpoints within the retail cosmetics environment. The below Key Performance Areas include but are not limited to: Develop and implement customer experience strategies across retail stores Collaborate with General Manager and beauty advisors to ensure a consistent, high-quality customer experience. Monitor and respond to customer feedback from in-store surveys, online reviews, and social media. Lead training sessions , coaching for frontline staff on customer service excellence and brand representation. Coordinate with marketing to align promotions , loyalty programs and in-store events with customer expectations Analyze customer behaviour and feedback data to identify opportunities and improve shopping experience Ensure visual merchandising and store ambiance support a luxurious and welcoming experience. Resolve high-level customer complaints with professionalism and empathy. Knowledge: Retail customer experience Team Leader Planning & organizing Experience: 3-5 Experience in customer experience, retail operations, or store managementâpreferably in the beauty or luxury retail sector. Skills: Strong leadership and interpersonal skills; ability to influence and inspire frontline teams. Deep understanding of cosmetic retail trends and customer expectations. Proficiency in in CRM and customer feedback tools. Passion for beauty, skincare, and customer service. #J-18808-Ljbffr
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Customer Service Manager
7 days ago
united arab emirates Rightangled Full timeAbout Médetone Médetone is a dynamic and fast-growing online pharmacy that prioritises customer care and innovation in healthcare delivery. We are committed to providing customers a seamless, safe, and efficient service. We offer prescription medications, over‑the‑counter products, and personalised healthcare services. As we continue to grow, we are...
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Customer Service Manager
1 week ago
, , United Arab Emirates Rightangled Full timeAbout Médetone Médetone is a dynamic and fast-growing online pharmacy that prioritises customer care and innovation in healthcare delivery. We are committed to providing customers a seamless, safe, and efficient service. We offer prescription medications, over‑the‑counter products, and personalised healthcare services. As we continue to grow, we are...
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Customer Service Manager
7 days ago
united arab emirates Rightangled Full timeAbout Médetone Médetone is a dynamic and fast-growing online pharmacy that prioritises customer care and innovation in healthcare delivery. We are committed to providing customers a seamless, safe, and efficient service. We offer prescription medications, over-the-counter products, and personalised healthcare services. As we continue to grow, we are...
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Egyptian Restaurant Manager
7 days ago
Dubai , Abu Dhabi - United Arab Emirates (UAE) Restaurant Manager Full time 4,000 - 6,000Orchestrate seamless service flow, ensuring prompt and accurate order fulfillment, and resolving customer issues with grace.Master inventory management, minimizing waste and optimizing stock levels for popular Egyptian dishes and ingredients.Lead and motivate the team, fostering a positive work environment, and providing training on authentic Egyptian...
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Customer Service Manager
7 days ago
united arab emirates Ulta Beauty Full timeRole Profile: To deliver exceptional in-store and online customer experiences that reflect the brandâs values, drive loyalty, and increase customer satisfaction across all touchpoints within the retail cosmetics environment. The below Key Performance Areas include but are not limited to: Develop and implement customer experience strategies across retail...
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Lead Paid Social Officer
7 days ago
united arab emirates Customer & Technology Full timeRole Profile The Lead Paid Social Officer directly manages and co-ordinates the management of Paid Social advertising accounts (Meta, Snapchat, Tiktok) and related projects for Alshaya brands to deliver the best customer experience, marketing performance and commercial result. Working in the Dubai office and alongside the Paid Social Manager they will...
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Lead Paid Social Officer
6 days ago
, , United Arab Emirates Customer & Technology Full timeRole Profile The Lead Paid Social Officer directly manages and co-ordinates the management of Paid Social advertising accounts (Meta, Snapchat, Tiktok) and related projects for Alshaya brands to deliver the best customer experience, marketing performance and commercial result. Working in the Dubai office and alongside the Paid Social Manager they will...
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, , United Arab Emirates Mashreq Corporate & Investment Banking Group Full timeJoin to apply for the Customer Service Officer- BB Customer Service & Quality role at Mashreq Corporate & Investment Banking Group Join to apply for the Customer Service Officer- BB Customer Service & Quality role at Mashreq Corporate & Investment Banking Group Managing service needs of walk-in SME customers. To ensure that SE Account Manager’s involvement...
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united arab emirates Mashreq Corporate & Investment Banking Group Full timeJoin to apply for the Customer Service Officer- BB Customer Service & Quality role at Mashreq Corporate & Investment Banking Group Join to apply for the Customer Service Officer- BB Customer Service & Quality role at Mashreq Corporate & Investment Banking Group Managing service needs of walk-in SME customers. To ensure that SE Account Manager’s involvement...
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united arab emirates Mashreq Corporate & Investment Banking Group Full timeJoin to apply for the Customer Service Officer- BB Customer Service & Quality role at Mashreq Corporate & Investment Banking GroupJoin to apply for the Customer Service Officer- BB Customer Service & Quality role at Mashreq Corporate & Investment Banking GroupManaging service needs of walk-in SME customers. To ensure that SE Account Manager’s involvement...
