Operations Specialist

Company Overview

Established in 2015, 7 Management has grown into a premier hospitality and management group, renowned for its innovative concepts and acclaimed international brands. From casual dining to upscale entertainment, 7 Management delivers experiences that go beyond traditional hospitality across the Middle East and Europe. With a rapidly expanding presence, the group sets the standard in restaurants, lounges, bars, and clubs, seamlessly combining exceptional cuisine with unforgettable entertainment.

Role Summary

The Operations Specialist – Pre-Openings is responsible for overseeing and executing all operational aspects of new venue launches from concept to opening. Acting as the key point of contact for all pre-opening activities, this role ensures that each venue is operationally ready, compliant, and aligned with 7 Management's brand standards before launch. The Operations Specialist works cross-functionally with departments such as Projects, HR, Finance, and Marketing to ensure timely, efficient, and successful openings.

Key Responsibilities

• Project Planning and Coordination:
  Leads the pre-opening timeline and checklist, ensuring all operational tasks are completed on schedule. Coordinates between departments to align project milestones, including licensing, procurement, and staffing.
• Operational Setup:
  Oversees the setup of all operational areas including kitchen, bar, service stations, storage, and back-of-house facilities. Ensures that layouts, equipment, and processes meet brand and operational efficiency standards.
• Policy and Procedure Implementation:
  Develops and implements standard operating procedures (SOPs) for new venues in coordination with the operations team. Ensures all operational documentation is ready prior to opening.
• Recruitment and Training Support:
  Coordinates with HR to ensure timely hiring of key pre-opening positions. Supports onboarding and operational training to prepare teams for seamless opening and service delivery.
• Vendor and Procurement Coordination:
  Collaborates with Procurement and Projects & Maintenance teams to ensure timely delivery and installation of equipment, furniture, and supplies. Reviews vendor quotations and supports operational input on purchasing decisions.
• Licensing and Compliance:
  Oversees compliance with local regulations, permits, and health and safety standards. Ensures all required licenses are obtained before launch.
• Pre-Opening Budget and Cost Control:
  Monitors pre-opening budgets, tracks expenses, and ensures financial efficiency throughout the project. Identifies cost-saving opportunities without compromising quality or timelines.
• Venue Readiness and Handover:
  Conducts final pre-opening inspections to ensure operational readiness. Oversees mock services, staff briefings, and pre-launch evaluations before official handover to the venue operations team.
• Post-Opening Support:
  Provides operational assistance during the initial opening period to ensure smooth transitions and address any start-up challenges.

Qualifications

• Bachelor's Degree in Hospitality Management, Business Administration, or a related field.
• Minimum 5–8 years of experience in hospitality operations, with at least 3 years in pre-opening or project coordination roles.
• Proven track record of managing end-to-end pre-opening processes for restaurants, bars, or hotels.
• Strong understanding of operational workflows, kitchen and bar layouts, and service standards.
• Excellent project management, organizational, and multitasking skills.
• Ability to coordinate across multiple departments and manage timelines effectively.
• Solid knowledge of health, safety, and licensing requirements within the UAE or GCC region.
• Strong interpersonal, communication, and problem-solving abilities.
• Proactive, detail-oriented, and able to thrive in a fast-paced, deadline-driven environment.