Revenue Operations Specialist
2 weeks ago
About Ehfaaz
Ehfaaz is a Dubai-based circular economy company delivering end-to-end waste recovery, material transformation, training, and digital sustainability reporting. We are building a structured commercial engine to support our next phase of growth, and we need a Revenue Operations Specialist to strengthen the foundation.
The Role
The Revenue Operations Specialist ("RevOps") owns the systems, data, processes, and commercial discipline behind revenue growth. This includes CRM quality, forecasting, pricing governance, proposal accuracy, pipeline reporting, invoicing coordination, and contract tracking.
You will work closely with the Commercial Lead, operations teams, and finance to ensure our commercial workflows run smoothly and accurately.
What You Will Do
CRM & Pipeline Management
- Maintain CRM hygiene and enforce opportunity standards
- Ensure all deals have next steps, correct stages, and required documentation
- Build dashboards, pipeline reports, and forecasting tools
Pricing & Proposal Governance
- Validate solution costing with Specialists and Operations
- Review proposals for accuracy and margin protection
- Maintain the price book and commercial templates
Revenue Integrity
- Monitor margin leakage, discounts, and deviations
- Support collections by ensuring contracts and invoices are correct
- Track renewals and contract expiry dates
Forecasting & Reporting
- Support weekly, monthly, and quarterly commercial reviews
- Deliver accurate revenue forecasts
- Maintain commercial performance dashboards
Process & Documentation
- Build SOPs for commercial workflows
- Ensure consistent adoption across sales and operations
What You Will Bring
- 2–5 years in revenue operations, sales operations, or CRM management
- Strong analytical and organisational skills
- Experience with Zoho CRM or similar platforms
- Highly detail-oriented
- Comfortable working with numbers, data, and structured processes
- Good communication and cross-functional coordination skills
Why Ehfaaz?
You'll play a critical role in building a revenue machine that supports sustainability and circular transformation across the UAE and GCC. This is a high-impact role with room for growth as our solutions scale.
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