Regional Manager

3 days ago

Dubai, Dubai, United Arab Emirates Adecco Full time 120,000 - 240,000 per year

Adecco is hiring a
Regional Manager
for our client, a leading company based in
Dubai, UAE.
This is an exciting opportunity to join a dynamic organization that values innovation, teamwork, and professional growth.

Job Details

Position Title -
Regional Manager

Employment Type -
11-months contract (extendable)

Work Location -
Dubai, UAE

Role Overview

The Regional Manager (MEA Region) serves as the primary
Single Point of Contact (SPOC)
between client's regional subsidiaries and headquarters, overseeing all operational aspects of
client website
within the MEA region. The role requires proactive communication with multiple stakeholders, ensuring smooth issue resolution, operational excellence, and continuous improvement across the regional eCommerce ecosystem.

2. Key Responsibilities

  • Manage day-to-day operations of company's
    website
    for subsidiaries across the MEA region.
  • Serve as a liaison between local subsidiaries and HQ development teams, ensuring efficient communication and timely issue resolution.
  • Analyze and address issues raised by subsidiaries via
    Jira
    , driving end-to-end issue management and follow-up.
  • Identify enhancement opportunities in
    operations, promotions, and display management
    , and coordinate improvement requests with HQ.
  • Conduct in-depth analysis of issues and enhancement scopes covering areas such as:
  • Promotional planning and setup through
    Magento
  • Marketing data management via
    CMS
  • Order and data verification within
    Order Management System (OMS)
  • Data flow between company's
    website – OMS – 3PL
  • Display configuration and content updates through
    AEM
  • Support the Regional HQ Operation team in tracking and managing issue lead times, identifying blockers, and analyzing recurring defects or performance patterns across subsidiaries.

3. Required Skills & Competencies

  • Excellent command of
    English (verbal and written)
    , with strong cross-cultural communication skills.
  • Proficiency in
    Jira
    and
    Confluence
    , with the ability to manage complex issue workflows.
  • Strong stakeholder management and coordination capabilities.
  • Solid understanding of
    eCommerce operational flows
    , including data integration between platforms,
    OMS
    ,
    3PL
    ,
    AEM
    , and both front-end and back-end systems.

4. Preferred Technical Knowledge

  • Magento
    (Promotion and Order Flow Management)
  • Adobe Experience Manager (AEM)
    (Content and Display Configuration)
  • Jira / Confluence
    (Issue and Knowledge Management)

Adecco is the world's leading talent advisory and solutionscompany. We are driven by a powerful purpose – making the future work for everyone. As a career partner, we support the employability and employment of our Candidates and Associates and are committed to their success. Adecco Middle East is an Equal Opportunities Employer headquartered in Dubai, UAE.

If you are interested, we want to hear from you

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