Key Account Manager

7 days ago


Dubai, United Arab Emirates Comviva Full time

Overview

**Key Account Manager Responsibilities**:

- Developing and sustaining solid relationships with key clients that bring in the most income for the company.
- Addressing and resolving key clients’ complaints.
- Acting as the main point of contact between key clients and Comviva teams.
- Communicating and collaborating with the advertising, design, marketing, and logistics departments to ensure that key clients’ needs are met.
- Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
- Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
- Negotiating contracts with clients and meeting established deadlines for the fulfillment of each client's long-term goals.

**Key Account Manager Requirements**:

- Bachelor's degree in business administration, finance, sales, or related field.
- Proven experience in key account management.
- The ability to build rapport with key clients.
- The ability to handle multiple client accounts.
- Strong negotiation and leadership skills.
- Exceptional customer service skills.
- Excellent communication skills.


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