Human Resources Officer

**Job Summary**:
The Human Resources Officer in the Food and Beverage (F&B) industry is responsible for supporting the overall HR functions, including recruitment, onboarding, employee relations, training, performance management, and ensuring compliance with labor laws and company policies. This role requires close collaboration with department heads, particularly in the operations, culinary, and service teams, to ensure a positive working environment and help drive employee engagement.

**Key Responsibilities**:

- **Recruitment & Onboarding**:

- Manage end-to-end recruitment for various roles within the F&B sector, including chefs, service staff, kitchen staff, and management roles.
- Prepare job descriptions, post job vacancies, screen resumes, conduct interviews, and coordinate offers and contracts.
- Organize and conduct onboarding sessions for new employees, ensuring a smooth transition into the company and effective integration into the workplace culture.
- **Employee Relations**:

- Act as a point of contact for employee inquiries, grievances, and conflict resolution.
- Foster a positive workplace culture by promoting communication and cooperation across teams.
- Handle disciplinary actions in accordance with company policies and labor regulations, ensuring fairness and consistency.
- **Training & Development**:

- Support the development and delivery of training programs for staff across various departments (culinary, service, and management).
- Assist in identifying training needs and provide necessary resources for upskilling and employee development.
- Coordinate external training programs, certifications, and workshops as needed, especially for culinary and service teams.
- **Performance Management**:

- Support the performance appraisal process, including setting up KPIs and ensuring timely feedback from managers.
- Work closely with department heads to identify areas for improvement and employee growth.
- Assist in career development planning and succession strategies to ensure the retention of top talent.
- **Compensation & Benefits**:

- Ensure that payroll processes are completed accurately and on time in coordination with the finance department.
- Manage employee benefits programs, including health insurance, meal allowances, and other perks offered to F&B employees.
- Handle employee leave management, including vacation, sick leave, and other entitlements.
- **Compliance & Policies**:

- Ensure all HR practices comply with local labor laws, health and safety regulations, and food and beverage industry standards.
- Maintain and update employee records, contracts, and policies in line with legal requirements and company guidelines.
- Conduct regular audits to ensure compliance with labor laws, safety standards, and company policies.
- **Health & Safety**:

- Work with the health and safety officer to ensure compliance with food safety, hygiene, and workplace safety regulations.
- Organize training sessions on food safety, workplace safety, and emergency procedures for all F&B staff.
- **HR Administration**:

- Maintain up-to-date employee records, including contracts, performance evaluations, and payroll data.
- Assist in preparing HR reports for management, including staff turnover, recruitment metrics, and employee satisfaction.
- Manage HR software and tools to streamline processes and ensure accurate record-keeping.

**Qualifications**:

- **Education**: Bachelor’s degree in Human Resources, Business Administration, or a related field.
- **Experience**: Minimum of 2-4 years of experience in a Human Resources role, preferably in the hospitality or F&B industry.
- **Skills**:

- Strong understanding of labor laws and regulations.
- Excellent interpersonal and communication skills.
- Ability to multitask, prioritize, and manage time efficiently in a fast-paced environment.
- Proficiency in HR software, MS Office, and payroll systems.
- Problem-solving and conflict resolution skills.

**Key Competencies**:

- Strong organizational and time management skills.
- Effective communication and interpersonal skills.
- Empathy and the ability to build positive relationships with employees.
- Attention to detail and accuracy in HR administration tasks.
- Proactive in problem-solving and implementing solutions.

**Working Conditions**:

- Ability to work flexible hours, including weekends, evenings, and holidays as required by the nature of the food and beverage industry.
- Occasional travel between locations may be necessary to support various F&B outlets.

Pay: AED3,000.00 - AED4,000.00 per month

**Experience**:

- human resources in UAE?: 4 years (required)

**Location**:

- Abu Dhabi (required)