Sales Administration Officer
4 days ago
Main Duties and Responsibilities
1. Process customer orders for all products in compliance with the company's policies and procedures;
2. Receive, review, acknowledge and place customer sales orders accurately and promptly on the ERP system;
3. Act as the primary contact to customers, close business in coordination with the related sales employee and complete administrative functions;
4. Fulfill orders once released from credit;
5. Track shipments and update customers and internal stakeholders on order backlogs and information;
6. Work with logistics, sales and credit teams to ensure order fulfilment in a timely manner;
7. Handle customer complaints in a timely manner and escalate issues when necessary;
8. Update sales reports as required and manage ad hoc requests as and when necessary;
Position Requirements
Education
Bachelor's degree in Business Administration or any other related field.
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