istant Call Centre Manager
5 days ago
- Hiring, training, coaching, and leading call center representatives as they provide support for customers.
- Answering representative's questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives
- Leading team meetings, asking questions to better understand the calls representatives are receiving, educating, and coach workers regarding processes and practices, and explain expectations to employees.
- Assisting other management team members in identifying trends and establishing call center goals.
- Ensuring staff members are achieving desired service levels and taking corrective action, as needed.
- Preparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
- Authorizing replacements or refunds.
- Taking on other tasks or projects to support employees, other managers, and call center operations.
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Call Centre Operations Manager
24 hours ago
Sharjah, Sharjah, United Arab Emirates Client Of ACOUP Employment Services Dubai Full timeJob Description:We are seeking a highly skilled and experienced Call Centre Operations Manager to join our team at Client Of ACOUP Employment Services Dubai. As a key member of our management team, you will be responsible for leading and managing our call centre operations to ensure excellent customer service delivery.Key Responsibilities:Hiring, training,...
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istant Call Centre Manager
2 weeks ago
Sharjah, Sharjah, United Arab Emirates Client of ACOUP Employment Services dubai Full timeResponsibilities:Hiring,training, coaching, and leading call center representatives as theyprovide support for customers.Answeringrepresentative's questions, guiding them throughdifficult calls or issues, diffusing angry customers, or handlingissues that cannot be fielded byrepresentativesLeading team meetings, askingquestions to better understand the calls...
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istant Call Centre Manager
4 weeks ago
Sharjah, Sharjah, United Arab Emirates Client of ACOUP Employment Services dubai Full timeResponsibilities:Hiring,training, coaching, and leading call center representatives as theyprovide support for customers.Answeringrepresentative's questions, guiding them throughdifficult calls or issues, diffusing angry customers, or handlingissues that cannot be fielded byrepresentativesLeading team meetings, askingquestions to better understand the calls...
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istant Call Centre Manager
1 day ago
Sharjah, Sharjah, United Arab Emirates Client Of ACOUP Employment Services Dubai Full timeResponsibilities:Hiring, training, coaching, and leading call center representatives as they provide support for customers.Answering representative's questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representativesLeading team meetings, asking questions to better understand the...
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Call Centre Support Associate
15 hours ago
Sharjah, Sharjah, United Arab Emirates NMC Royal Khalifa City Full timeRole SummaryWe are looking for a highly motivated and organized individual to fill the position of Call Centre Support Associate.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to handle multiple tasks simultaneously and maintain a high level of professionalism.
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Call Centre Executive
3 days ago
Sharjah, Sharjah, United Arab Emirates NMC Royal Khalifa City Full timeCall Centre Executive - UAENSharjah, United Arab EmiratesJob DescriptionYou will be the first point of contact for our patients, providing them with exceptional customer service and support. Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient. Answering incoming calls, managing multiple lines...
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Call Centre Executive
3 days ago
Sharjah, Sharjah, United Arab Emirates NMC Royal Khalifa City Full timeJob Description Answering and relaying calls from patients and customers and addressing their needs appropriately. Booking, rescheduling, and cancelling appointments as per each patient's convenience. Ensuring customer satisfaction and following up on resolving patients' complaints. Reporting to superiors about the customer reviews/feedback received. ...
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Experiential Event Planner Expert
20 hours ago
Sharjah, Sharjah, United Arab Emirates Virtua Advanced Solution Dubai Full timeEvent Planning istant Job Summary:We are seeking an experienced Event Planning istant to join our team at Virtua Advanced Solution Dubai. As an Event Planning istant, you will be responsible for planning, executing, and coordinating events from conception to completion. Your expertise will ensure seamless event experiences for our clients, exceeding their...
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Convention and Meeting Planner
20 hours ago
Sharjah, Sharjah, United Arab Emirates Virtua Advanced Solution Dubai Full timeEvent Management Job Description:Virtua Advanced Solution Dubai is seeking a highly organized and experienced Event Planning istant to manage the planning, execution, and coordination of events. As an Event Planning istant, you will be responsible for developing event concepts, managing event logistics, coordinating with vendors, and maintaining event...
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Service Delivery Director
1 day ago
Sharjah, Sharjah, United Arab Emirates Client Of ACOUP Employment Services Dubai Full timeJob Overview:As a Service Delivery Director at Client Of ACOUP Employment Services Dubai, you will be responsible for leading and managing our call centre operations to deliver exceptional customer service. You will work closely with our management team to establish call centre goals, objectives, and performance metrics, and monitor and analyse call centre...
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Corporate Event Manager Professional
20 hours ago
Sharjah, Sharjah, United Arab Emirates Virtua Advanced Solution Dubai Full timeAbout this Role:Virtua Advanced Solution Dubai seeks a skilled Event Planning istant to lead our event management team. In this role, you will develop and execute event plans that meet or exceed client expectations. You will work closely with clients, vendors, and internal teams to ensure seamless event execution. Key responsibilities include identifying...
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Call Center Manager
5 days ago
Sharjah, Sharjah, United Arab Emirates Damas Medical Center sharjah Full timeResponsibilities:Memorizing the prices and features of each offer.Confirming customers' language preferences as you assist them.Addressing queries, complaints, and recommendations furnished by customers.Redirecting customers to the pertinent department, if needed.Deferring to management in instances of uncertainty.Processing exchanges and refunds in ways...
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Executive istant
5 days ago
Sharjah, Sharjah, United Arab Emirates Actalent dubai Full timeResponsibilities:Screening telephone calls, taking messages and responding to queries.Arranging domestic and international flights, transportation, and accommodation for C-level executives.Managing C-level executives' personal and business diaries.Coordinating meetings, conference calls, and interviews.Preparing for board meetings, which includes drafting...
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Performance Improvement Specialist
24 hours ago
Sharjah, Sharjah, United Arab Emirates Client Of ACOUP Employment Services Dubai Full timeAbout the Job:We are seeking a highly motivated and results-driven Performance Improvement Specialist to join our call centre team at Client Of ACOUP Employment Services Dubai. As a key member of our performance improvement team, you will be responsible for analysing call centre data to identify trends and areas for improvement, and developing strategies to...
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Call Center Agent
4 days ago
Sharjah, Sharjah, United Arab Emirates Verify Buy Services Full timeWe are looking for a call center agent for our vehicle testing company. As a call center agent, your primary role will be to handle inbound and outbound calls, provide information about our vehicle testing services, schedule appointments, and resolve customer inquiries or issues. You will play a crucial role in maintaining high levels of customer...
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Call Center Supervisor
2 weeks ago
Sharjah, Sharjah, United Arab Emirates Damas Medical Center sharjah Full timeResponsibilities:Hiring,training, and preparing call center representatives to respond tocustomer questions and complaints and troubleshoot problems withservices or products.Ensuring agentsunderstand and comply with all call center objectives, performancestandards, and policies.Answering agentquestions regarding best practices or difficultcalls.Identifying...
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Call Center Supervisor
4 weeks ago
Sharjah, Sharjah, United Arab Emirates Damas Medical Center sharjah Full timeResponsibilities:Hiring,training, and preparing call center representatives to respond tocustomer questions and complaints and troubleshoot problems withservices or products.Ensuring agentsunderstand and comply with all call center objectives, performancestandards, and policies.Answering agentquestions regarding best practices or difficultcalls.Identifying...
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Facilities istant
3 days ago
Sharjah, Sharjah, United Arab Emirates Jobtrack Management Services Sharjah Full timeResponsibilities: Managing building and equipment maintenance schedules. Responding to urgent maintenance calls. Preparing for emergencies by creating building evacuation and other action plans. Testing building security systems and promoting safety within the building. Managing equipment and supply needs, including furniture, telecommunications,...
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Event Coordinator Specialist
20 hours ago
Sharjah, Sharjah, United Arab Emirates Virtua Advanced Solution Dubai Full timeJob Description:As an Event Planning istant at Virtua Advanced Solution Dubai, you will be responsible for overseeing the planning, execution, and coordination of various events. This includes identifying client requirements, liaising with vendors and stakeholders, managing event setup and tear down processes, maintaining event budgets, booking venues and...
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Call Center Manager
4 weeks ago
Sharjah, Sharjah, United Arab Emirates Damas Medical Center sharjah Full timeResponsibilities:Memorizingthe prices and features of eachoffer.Confirming customers' languagepreferences as you assist them.Addressingqueries, complaints, and recommendations furnished bycustomers.Redirecting customers to thepertinent department, if needed.Deferring tomanagement in instances ofuncertainty.Processing exchanges and refundsin ways congruent...