Call Centre Executive

Call Centre Executive - UAENSharjah, United Arab EmiratesJob DescriptionYou will be the first point of contact for our patients, providing them with exceptional customer service and support. Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient. Answering incoming calls, managing multiple lines...

Job Description:We are seeking a highly skilled and experienced Call Centre Operations Manager to join our team at Client Of ACOUP Employment Services Dubai. As a key member of our management team, you will be responsible for leading and managing our call centre operations to ensure excellent customer service delivery.Key Responsibilities:Hiring, training,...

Role SummaryWe are looking for a highly motivated and organized individual to fill the position of Call Centre Support Associate.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to handle multiple tasks simultaneously and maintain a high level of professionalism.

Responsibilities:Hiring,training, coaching, and leading call center representatives as theyprovide support for customers.Answeringrepresentative's questions, guiding them throughdifficult calls or issues, diffusing angry customers, or handlingissues that cannot be fielded byrepresentativesLeading team meetings, askingquestions to better understand the calls...

Responsibilities:Hiring, training, coaching, and leading call center representatives as they provide support for customers.Answering representative's questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representativesLeading team meetings, asking questions to better understand the...

Responsibilities:Hiring,training, and preparing call center representatives to respond tocustomer questions and complaints and troubleshoot problems withservices or products.Ensuring agentsunderstand and comply with all call center objectives, performancestandards, and policies.Answering agentquestions regarding best practices or difficultcalls.Identifying...

Job Overview:As a Service Delivery Director at Client Of ACOUP Employment Services Dubai, you will be responsible for leading and managing our call centre operations to deliver exceptional customer service. You will work closely with our management team to establish call centre goals, objectives, and performance metrics, and monitor and analyse call centre...

About the Job:We are seeking a highly motivated and results-driven Performance Improvement Specialist to join our call centre team at Client Of ACOUP Employment Services Dubai. As a key member of our performance improvement team, you will be responsible for analysing call centre data to identify trends and areas for improvement, and developing strategies to...

Responsibilities:Receivingor making a high volume of calls from or tocustomers.Striving to achieve first callresolution and maintain the quality of service provided by the callcenter.Using listening skills to understandthe needs and complaints of the customer before offering them thebest possible solution.Responding efficientlyto customers and creating a...

To ensure optimum advice and customer care quality for service customers in accordance with BMW Group and AGMC standards and successfully contribute to achieving the Motorrad Department target and the organization's vision and mission. Performance Areas (KPAs) Performance area 1: Business Performance Assist in the development of Sales and After-Sales...

About the Role:We are looking for an exceptional Customer Support Team Lead to join our call centre team at Client Of ACOUP Employment Services Dubai. As a senior member of our customer support team, you will be responsible for leading and mentoring a team of customer support representatives to deliver exceptional service to our customers.Key...

Category: Accounting/AuditingCareer Level: Entry LevelExperience: 1 YearRequired Qualification: Bachelor's DegreeRequires Traveling: NoSalary: Salary Not disclosedSalary Type: Per MonthTotal Vacancies: 4DescriptionKey Responsibilities:- Develop and maintain relationships with new and existing clients to understand their needs and provide tailored solutions.-...

Responsibilities:Screeningtelephone calls, taking messages and responding toqueries.Arranging domestic and internationalflights, transportation, and accommodation for C-levelexecutives.Managing C-levelexecutives' personal and businessdiaries.Coordinating meetings, conferencecalls, and interviews.Preparing for boardmeetings, which includes drafting agendas,...

Responsibilities:Calling existingand potential customers to persuade them to purchase companyproducts and services.Accurately recordingdetails of customers' purchaseorders.Processing all customer purchasesaccordingly.Generating promising leads for theoutside sales team to pursue.Managing customeraccounts by ensuring that existing customers remain satisfied...

Responsibilities:Receivingor making a high volume of calls from or tocustomers.Striving to achieve first callresolution and maintain the quality of service provided by the callcenter.Using listening skills to understandthe needs and complaints of the customer before offering them thebest possible solution.Responding efficientlyto customers and creating a...

Responsibilities:Maintaininglong-lasting relationships with existing customers throughexceptional after-sales service.Activelysourcing new sales opportunities through cold-calling andemailing.Developing in-depth knowledge ofproduct features and benefits.Utilizingvirtual meetings to build relationships with newcustomers.Processing customers'purchase orders...

Responsibilities:Maintaininglong-lasting relationships with existing customers throughexceptional after-sales service.Activelysourcing new sales opportunities through cold-calling andemailing.Developing in-depth knowledge ofproduct features and benefits.Utilizingvirtual meetings to build relationships with newcustomers.Processing customers'purchase orders...

- Manage the executive's calendar,including scheduling appointments, meetings, and travelarrangements.- Coordinate and prioritizeincoming communication, including emails, calls, and letters,ensuring timely responses and follow-ups.-Prepare and distribute correspondence, memos, reports, andpresentations as needed.- Maintain confidentialinformation and handle...

Screening telephone calls, takingmessages and responding to queries.Arrangingdomestic and international flights, transportation, andaccommodation for C-level executives.ManagingC-level executives' personal and businessdiaries.Coordinating meetings, conferencecalls, and interviews.Preparing for boardmeetings, which includes drafting agendas, gathering and...

1. Preparing financial statements, reports, memos, invoices, letters, and other documents.2. Answering phones and routing calls to the correct person or taking messages.3. Handling basic bookkeeping tasks.4. Filing and retrieving corporate records, documents, and reports.5. Researching and conducting data to prepare documents for review and presentation by...