Zoho Administrator
2 days ago
This is an Inhouse role working directly with our leadership and operations teams to enhance our business processes automation and data management.
As a Zoho Administrator you will be responsible for managing maintaining and optimizing our entire Zoho environment. You will play a key role in customizing and integrating Zoho applications automating workflows and ensuring system stability across all departments.
This role requires a *problem solver technical expert and processdriven professional* who can bridge business needs with *Zohos technical capabilities.
Key Responsibilities:
Zoho Administration & User Management
- Serve as the primary administrator for Zoho One (Zoho CRM Zoho Books Zoho Inventory Zoho Desk Zoho Creator Zoho Flow etc..
- Manage user roles permissions and security settings to ensure data protection and compliance.
- Provide technical support & training to employees on Zoho applications.
System Customization & Automation
- Customize Zoho applications to match business workflows and operational needs.
- Develop custom fields layouts blueprints modules and workflow rules in Zoho CRM.
- Automate manual processes using Zoho Flow Zoho Deluge scripting and custom functions.
- Maintain API integrations between Zoho and thirdparty applications (payment gateways POS systems HR software etc..
Reporting & Data Analytics
- Design and manage custom reports dashboards and analyticsto provide insights to management.
- Ensure data integrityby implementing best practices for data imports cleanup and deduplication.
- Optimize data structure to improve performance and reporting accuracy.
Finance & POS Integration Support
- Ensure seamless integration between Zoho Books Zoho Inventory and POS systems (e.g. Foodics).
- Work with the finance team to automate financial reporting tax calculations and reconciliation processes.
System Maintenance & Risk Management
- Perform regular system audits to identify potential performance or security issues.
- Ensure all Zoho licenses API connections and automation rulesare up to date.
- Develop disaster recovery & backup plansfor critical Zoho applications.
Collaboration & Communication
- Work closely with department heads (Operations Finance Sales IT) to align Zoho capabilities with business objectives.
- Act as the liaison between SEVEN and Zoho Support for troubleshooting and advanced technical issues.
- Maintain documentation of all Zoho processes integrations and best practices.
Requirements Technical Expertise in Zoho Applications
- 5 years of experience managing Zoho One applications.
- Strong handson experience in Zoho CRM Zoho Books Zoho Flow Zoho Creator and Zoho Analytics.
- Proficiency in Deluge scripting API integrations and automation workflows.
- Experience in business process automation and workflow optimization.
- Understanding of finance systems and CRM strategies to improve operational efficiency.
- Knowledge of POS system integrations (experience with Foodics is a plus).
- Ability to analyze business needs and translate them into Zoho solutions.
- Excellent troubleshooting skills and ability to optimize system performance.
- Experience managing multiple projects from concept to .
- Strong ability to explain technical concepts to nontechnical users.
- Experience conducting Zoho training sessionsand user onboarding.
- Ability to collaborate effectively with crossfunctional teams.
Preferred Qualifications (Bonus Skills)
- Zoho Certified Administrator or Zoho Creator Certification.
- Experience with SQL databases and APIs.
- Previous experience in the wellness fitness or hospitality industry.
- Knowledge of data security and compliance standards for Zoho applications.
Benefits Competitive Salary: Competitive salary package commensurate with qualifications and experience
F&B Discount: 50 discount at the clubs caf "The DOSE By Silvena" for all food and beverages items produced in house
Full Access to SEVENs Club & Classes: Full access to SEVENs facilities and a wide range of fitness classes.
UAE Employment benefits:
UAE Visa for 2 years
Medical insurance coverage
days of annual leave
Yearly flight tickets to home country
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