National B2B Fleet Relationship Manager

7 days ago


Dubai, Dubai, United Arab Emirates Robinson & Co (Singapore) Pte Ltd Full time
National B2B Fleet Relationship Manager | Al-Futtaim Automotive | Trading Enterprises

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role:

  • The primary focus of the role will be to manage the corporate and fleet sales activities of multiple brands across the UAE along with managing the relationships with corporate clients and fleet/customers' accounts, larger corporate accounts and the sales functions for the assigned portfolio by executing sales strategies.

What you will do:

  • Responsible for the achievement of the specified portfolio targets and directing the sales teams to achieve targets.
  • Develop and implement B2B (Business-to-Business) / fleet sales strategies to achieve revenue targets.
  • Achieve quarterly/annual corporate sales target based on the set budget.
  • Identify and pursue new B2B/fleet sales opportunities and accounts.
  • Manage and report on sales performance metrics.
  • Corporate pipeline includes tracking of number of tenders, amount of business in pipeline.
  • Driving corporate sales customer satisfaction, corporate sales product mix, corporate sales customer mix, finance penetration, OEM (original equipment manufacturer) market penetration targets.
  • Corporate customer loyalty levels. Numbers of new key accounts each year.
  • Corporate Sales marketing activity (e.g., events, engagement plan, visit cycles).
  • Monitor and analyze market trends, competitor activity, and customer feedback.
  • Listings on framework agreements, private fleets and government approved supplier listings etc., including specifications listings.
  • Develop a strong relationship with potential key accounts to lock annual purchase plans.
  • Responsible for controlling pricing and residual values.
  • Liaise with OEM on all fleet requirements to ensure maximum financial subsidy is provided to close fleet deals and/or maximize profitability.
  • Ensure business process standards are maintained, including the monitoring of customer data capture and accuracy at all points of sales.
  • Manage documentation and legal government relation matters pertaining to the sales function by adhering to the prescribed government rules and procedures to minimize legal implications to the business.

Required Skills to be successful:

  1. Experience with UAE automotive fleet business model.
  2. Experience with managing large corporate accounts, account acquisition and retention.
  3. Experience with channel strategy for fleet.
  4. Experience in automotive B2B sales.

About the Team:

  • Reporting to the Managing Director and will be managing a team of Key Account Managers and liaise with internal and external stakeholders.

What equips you for the role:

  1. Bachelors or Master's Degree.
  2. 8–10 years' experience in Corporate Fleet where 3-4 years in management role.
  3. Experience in working with OEMs.
  4. Experience in automotive B2B/Fleet sales.
  5. Proven track record of achieving and exceeding sales targets.
  6. Strong communication and presentation skills.
  7. Ability to build and maintain strong relationships with clients and customers.

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM as well as Electric Vehicles. We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment. What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

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