Associate, Deal Management Commercial Dubai
1 week ago
We are seeking a highly motivated and detail-oriented Associate, Deal Management Commercial Dubai to join our growing Sales Operations team in our Dubai office. This role sits within our Commercial department and will play a critical part in supporting our global growth.
Key Responsibilities- Provide proactive support and guidance to the sales team to complete the onboarding process, ensuring seamless integration with our global operations.
- Collaborate with cross-functional teams, including Sales, Legal, Risk, Onboarding, and Finance, to drive process improvements and ensure compliance with company policies.
- Respond to inbound requests from the Sales team regarding onboarding or reviewing existing clients' profiles, providing timely and accurate support.
- Work closely with Customer Onboarding and Legal teams to ensure new clients meet the company requirements for a quick and efficient sign-up, maintaining accurate and up-to-date documentation related to deal structures and contracts.
- Support the execution of new processes, identifying opportunities for process improvements in which the Deal Management team operates.
- Build and maintain positive relationships with internal stakeholders, especially sales, Customer Onboarding, and Legal teams, managing multiple internal stakeholders while delivering exceptional service.
- Support with the onboarding of new colleagues, ensuring a smooth transition and effective knowledge transfer.
- Very detail-oriented and excellent customer service, customer-facing, and problem-solving skills.
- Self-starter who can work independently with minimal supervision, fast learner, and motivated by new challenges.
- Humble and hungry to learn, able to work under pressure, multi-task, and consistently meet tight deadlines.
- Superb communication skills, ability to interact with multidisciplinary senior stakeholders, and familiarity with the payment processing industry and regulations is a plus.
- Experience using Salesforce is a plus, and fluency in English and Arabic is required.
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