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Technical Solutions Expert

2 months ago

Dubai, Dubai, United Arab Emirates Microsoft Dubai Full time

Job Summary

We are seeking a highly skilled Technology Specialist to join our team at Microsoft Dubai. As a key member of our organization, you will play a critical role in driving business growth and delivering exceptional customer experiences.

Key Responsibilities

  • Strategic Planning: Develop and implement comprehensive readiness plans to identify and address learning gaps, ensuring domain knowledge and expertise are continuously expanded through collaboration with customers, partners, and senior colleagues.
  • Technical Capacity Building: Support partner technical capacity by identifying skill and resource gaps, providing feedback to internal teams, and facilitating partner resources and processes throughout the project lifecycle.
  • Sell-with Scenarios: Engage in partner sell-with scenarios by acting as a liaison between the partner and team, facilitating partner resources and processes, and driving cross-workload support for Microsoft Solutions.
  • Product Knowledge: Leverage foundational knowledge of resources, including roles, demo sites, virtual sites, and product teams, to remediate blockers and convey impact.
  • Customer Engagement: Use knowledge of customer context, solution or portfolio expertise, and technical and industry knowledge to build credibility with customers and drive business growth.
  • Internal Collaboration: Demonstrate new and updated products to increase internal virtual teams' understanding of solutions and new opportunities, and monitor and respond to internal tech community posts.
  • Architecture Patterns: Present and apply architecture patterns to partners or customers, driving cross-workload support for Microsoft Solutions and applying sales methodologies to address customer digital transformation.

About Us

Microsoft Dubai is a leading technology company that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. As a premier job portal in the UAE, we attract thousands of job seekers every day.