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Customer Service Coordinator

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Abroad Work Full time

Our Commitment to Service

At Abroad Work, we are committed to delivering exceptional service to our guests. We believe that every guest deserves a warm welcome and personalized attention throughout their stay.

This is an exciting opportunity for a Guest Experience Specialist to join our team and contribute to our commitment to service excellence. As a Guest Experience Specialist, you will be responsible for developing high-quality relationships with guests throughout their stay and ensuring that they receive exceptional service from start to finish.

Key Responsibilities:

  • Develop high-quality relationships with guests throughout their stay
  • Ensure personalized service is offered to each and every guest
  • Handle guest complaints or contentious issues and provide a fast solution
  • Work closely with the Front Office team to ensure seamless guest experience

Requirements:

  • High school diploma or equivalent required
  • 1+ years of experience in customer-facing role
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment
  • Proactive and results-driven