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Order Sales Support Specialist
2 months ago
We are seeking a highly organized and detail-oriented Sales Support Specialist to join our team at Siemens. As an Order Sales Support Specialist, you will play a critical role in ensuring the timely and accurate execution of orders for our LV IEC & Geared Motors products.
Key Responsibilities:- Order Monitoring and Follow-up: Monitor central mailboxes for incoming orders and maintain open communication with customers to ensure prompt resolution of any issues.
- Order Entry and Processing: Enter new orders into SAP systems in a timely and accurate manner, process credit returns to both domestic and international Innomotics facilities, and arrange part number creation to facilitate order execution.
- Customer Communication: Analyze and process customer comments, either with direct answers or through factory engineering support, to ensure customer satisfaction.
- Change Order Management: Prepare and offer change orders when appropriate, adhering to established procedures and collaborating with Factory Order/Project Managers for any changes in price, schedule, or other order-related matters.
- Order Progress Management: Maintain and support progress throughout the execution of orders, ensuring timely completion and customer satisfaction.
Requirements: To be successful in this role, you will need excellent communication and organizational skills, as well as the ability to work effectively in a team environment. If you are a detail-oriented and customer-focused individual with a passion for order execution, we encourage you to apply for this exciting opportunity.
