Product Specialist

3 weeks ago


Dubai, Dubai, United Arab Emirates Talent Pal Full time

Transforming Healthcare, One Career at a Time

Talent Pal is seeking a highly motivated Product Specialist - Sales Support to join our team in the United Arab Emirates.

As a Product Specialist, you will play a crucial role in driving sales growth and product management for our leading healthcare company. Your primary responsibilities will include achieving revenue sales profit and qualitative objectives, leading day-to-day relationships with key customers, and building professional long-term customer relationships.

Key Responsibilities
  • Drive revenue sales profit and qualitative objectives for assigned therapies and/or medical products within your geographical or business area.
  • Lead day-to-day relationships with key customers and plan visits to ensure perfect customer engagement.
  • Build and develop professional long-term customer relationships that foster trust and collaboration.
  • Prepare, implement, and review targeted account plans aligned with our commercial policies.
  • Plan and prepare for each customer visit, recording outcomes for continuous improvement.
  • Propose and provide each customer with appropriate solutions that will improve opportunities for both the customer and Talent Pal.
  • Communicate all relevant information to existing and potential customers to guarantee their awareness of our product portfolio and its benefits.
  • Acquire new customers by bringing to bear market intelligence and competitive analysis.
  • Gather and maintain all relevant sales and customer data for strategic use.
  • Gather and share market intelligence and competitor activities with other sales reps and management to help anticipate competitive moves.
  • Maintain a strong presence in all existing and target customer accounts.
  • Address customer complaints and implement corrective actions swiftly and effectively.
  • Continuously explore the market for new customer opportunities and risks for our products.
  • Finalize budgets and forecasts in cooperation with line management and Marketing.
  • Present our products and their advantages, coordinate and distribute promotional material, and arrange test usage when needed.
  • Participate in congresses and other customer events to showcase our offerings.
  • Provide customer training and support/assistance where needed for successful implementation of our products.
  • Collaborate closely with Product Managers, Account Managers/Reps, and Sales Support teams.
  • Identify tender renewal opportunities and respond to tenders with the support of line management and Marketing (where applicable).
Requirements
  • Bachelor's degree or equivalent experience required, preferably in a scientific or medical/paramedical field.
  • Strong communication skills to effectively convey product benefits and build relationships.
  • Confirmed ability to handle multiple tasks and prioritize effectively in a competitive environment.
  • Outstanding problem-solving skills to address customer issues and provide efficient solutions.
  • Proficient spoken and written Arabic and English is essential.
  • Proficiency in additional languages is a plus, reflecting our dedication to global collaboration.
  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • BASIC knowledge of Lotus Notes is beneficial.
  • Ability to gather and analyze market intelligence to inform strategic decisions.

About Talent Pal

Talent Pal is a leading healthcare company committed to making a global health difference. We offer a competitive total compensation package with professional development opportunities, where a high importance is placed on work-life balance.

Equal Opportunity Employer Statement

Talent Pal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Reasonable Accommodation Statement

Talent Pal is committed to providing reasonable accommodations to applicants with disabilities. If you require a reasonable accommodation during the application process, please let us know.



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