Order Processing and Logistic Coordinator
3 weeks ago
Sulzer, a leading engineering company, is seeking a skilled professional to fill the role of Order Processing and Logistic Coordinator. This position is part of the FE_WIBU team in the United Arab Emirates.
Main Responsibilities:- Review handover sheets and customer purchase orders to ensure purchases meet requirements of both buying and selling legal entities.
- Book sales orders in SAP and create purchase orders.
- Oversee all assigned project deliverables, including hardware, financial, and commercial outputs, dispute management, customer satisfaction, and timely delivery.
- Ensure export control checks for each order and DoA compliance.
- Monitor payment follow-ups, overdue checks, and create a monthly report in alignment with finance.
- Verify the commercial and technical correctness of all orders received.
- Submit order confirmations to customers in accordance with customer PO and selling entity's Order Confirmation.
- Coordinate between customers and entities to clarify and resolve procurement issues and "after Sales" complaints.
- Keep accurate records of discrepancies and prepare a monthly report.
- Prepare and obtain shipping documents and coordinate delivery procedures/instructions between customers and entities.
- Generate, dispatch, and track commercial invoices sent to customers via email and courier.
- Submit required copies of intercompany invoices, commercial invoices, and proof of delivery to the Finance Department.
- Update orders' latest delivery position to maintain accuracy in monthly sales forecast and expedite as required.
- Issue delivery status reports to relevant sales managers.
- Complete necessary information in sales order's business reports for KPI.
- Organize and file relevant communications and documentations by electronic and hardcopy.
- Participate in and actively support company initiatives and make improvement suggestions where able.
- Assist, when requested, other departments within Sulzer Pumps Middle East.
To succeed in this role, you will need:
- SAP conversant.
- Sales Force conversant.
- General computer skills – Microsoft Office, etc.
- Good oral and written English.
- Office administration skills.
- Attention to detail.
- Organizational and time management skills.
- Adaptability and flexibility.
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