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Front Office Team Lead

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Royal Herbs Full time

About Royal Herbs

We are a leading organization in the hospitality industry, dedicated to providing exceptional services and experiences. Our team is committed to excellence, and we are seeking a skilled Front Office Supervisor to join us.

Key Responsibilities

The successful candidate will be responsible for overseeing the front office operations, ensuring seamless guest experiences, and maintaining high standards of service quality. Key responsibilities include:

  • Leading a team of front desk staff to achieve excellent customer satisfaction
  • Closely monitoring and controlling front office processes to optimize efficiency
  • Coordinating with other departments to ensure smooth operational flows
  • Providing top-notch customer service and resolving any issues promptly
Requirements and Qualifications

To succeed in this role, you will need:

  • A minimum of 3-10 years of experience in a supervisory capacity within the hospitality industry
  • Strong leadership skills and ability to motivate teams
  • Excellent communication and problem-solving abilities
  • Diploma or Graduate-level qualification in Hotel Management or related field
  • Any nationality welcome; Bachelor of Hotel Management (Hotel Management) degree preferred

Industry Type: Hospitality