Customer Service Team Lead
6 days ago
As a Front Office Senior Supervisor, your key responsibilities will include supervising and coordinating front office activities, providing guest support, leading and developing team members, and maintaining facilities.
Main Job Responsibilities
- Front Office Operation: Ensure seamless guest arrivals and departures, efficient cashiering processes, and excellent customer service standards.
- Guest Needs Assessment: Anticipate and respond to guest needs, resolve any concerns or issues promptly, and maintain strict discretion when dealing with confidential information.
- Team Guidance: Conduct daily briefings, assign tasks and duties to junior colleagues, and provide guidance and support to ensure effective teamwork.
- Facilities Inspection: Inspect and report any defects or maintenance issues in the work area to ensure it remains in good physical repair.
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Customer Service Team Lead
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank Full timeJob DescriptionFAB is seeking a skilled professional to lead our Contact Centre Operations team. The ideal candidate will have strong customer service skills, excellent communication abilities, and experience in supervising teams.The key responsibilities of this role include:Supervising a team of customer service representatives to ensure high-quality...
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Customer Service Lead
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Thani Mactan Cebu Full timeJob DescriptionThe Customer Service Lead is responsible for providing exceptional customer service, resolving guest complaints, and overseeing the daily operations of the Front Desk. If you have a passion for delivering outstanding service and leading by example, we encourage you to apply.Key ResponsibilitiesGuest Service: Ensure all guests receive prompt...
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Customer Experience Team Lead
21 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Ethara Full timeAbout the OpportunityWe are seeking a Customer Experience Team Lead to join our team at Ethara. As a key member of our ticketing operations team, you will be responsible for leading the customer experience team and ensuring that all customers receive exceptional service and support.In this role, you will work closely with event coordinators, marketing teams,...
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Sales and Service Team Lead
20 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Robinson & Co (Singapore) Pte Ltd Full timeJob DescriptionWe are seeking an experienced Sales and Service Team Lead to lead our sales and service team in Abu Dhabi. The successful candidate will be responsible for managing the team's performance, driving sales growth, and ensuring excellent customer service.The ideal candidate will have a strong background in sales and service, as well as excellent...
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Infrastructure Delivery Lead
20 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates LEAD Development Full timeWhat You'll Do:The Project Manager will be responsible for leading the development and implementation of project plans, schedules, and budgets. They will also be responsible for monitoring progress against these targets, identifying and mitigating risks, and developing strategies to overcome obstacles.Key Performance Indicators:Successful project delivery on...
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Contract Management Lead
21 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates LEAD Development Full timeAbout This RoleWe are seeking an experienced Commercial Manager to join our team at LEAD Development. As a key member of the Commercial Department, you will be responsible for the effective management of projects from pre-contract to post-contract phase.Key RequirementsStrong commercial acumen and experience in contract management.Excellent communication and...
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Construction Management Team Leader
20 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates LEAD Development Full timeAbout the RoleWe are seeking a highly skilled MEP Project Manager to join our team at LEAD Development.Key Accountabilities:Manage the MEP Consultant Engineer for Construction Activities and Support the Contractor on the execution of the MEP works.Assure compliance with codes, standards, and statutory authority requirements.Required Qualifications:BSc or MSc...
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Cultural Institution Customer Service Lead
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Zayed National Museum | متحف زايد الوطني Full timeJob SummaryZayed National Museum is seeking a highly skilled and experienced Visitor Services Unit Head to join our team. As a key member of our operations team, you will play a critical role in delivering exceptional visitor experiences and ensuring the highest standards of customer service.In this role, you will be responsible for managing the operational...
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Building Services Engineering Director
20 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates LEAD Development Full timeJob OverviewLEAD Development seeks a highly experienced MEP Project Manager to lead our team of consultant and contractor engineers in the execution of MEP related design and installations works.Responsibilities:Manage the Consultant Engineer for MEP Design Activities and provide technical support/solutions.Cooperate with the Construction and Project...
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Customer Service Team Lead
15 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Royal Herbs Full timeQualifications and RequirementsAt least 3 years of experience in a supervisory role within the hospitality industry.Strong leadership and communication skills, with the ability to motivate and guide team members.Bachelor's degree in Hotel Management or a related field is preferred.
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Customer Service Team Lead
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Presentail SA Full timeAbout Us:At Presentail SA, we prioritize operational excellence and environmental responsibility. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint. By adhering to strict industry standards and employing advanced technologies, we strive to achieve the highest levels...
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Field Service Team Lead
20 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Enerflex Ltd. Full timeJob Title: Technical Support ManagerThis is an exciting opportunity to join our team at Enerflex Ltd. as a Technical Support Manager. We are looking for a highly skilled individual who can provide technical advisory support and manage service projects.About the JobThe successful candidate will be responsible for overseeing the wellbeing and availability of...
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Customer Service Manager
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Client of Aurawoo International Full timeSummary: We are seeking an experienced and results-driven individual to join our team as a Customer Service Manager. In this role, you will be responsible for overseeing and managing the customer service operations to ensure exceptional service delivery and customer satisfaction. You will lead a team of customer service professionals, implement strategies to...
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MEP Project Manager Lead
20 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates LEAD Development Full timeJob DescriptionThis position is responsible for overseeing the MEP teams of consultant and contractor engineers to ensure the successful execution of MEP related design and installations works.Key Responsibilities:Manage the Consultant Engineer for MEP Design Activities and provide technical support/solutions.Review and advise on cost estimation of works and...
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Sales Team Lead
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Majid Al Futtaim Full timeCompany OverviewMajid Al Futtaim Holding is a leading retail and entertainment developer in the Middle East, North Africa, and Central Asia regions. Our mission is to create great moments for everyone, every day.Job DescriptionThe Assistant Store Manager supports the Store Manager in achieving sales targets and managing store teams to maximize profitability...
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Recreation Team Lead
3 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotels Full timeAbout the Role:We are seeking a Recreation Team Lead to join our team at Rotana Hotels. As a key member of our recreation team, you will be responsible for leading the development and implementation of fitness programs, managing staff, and ensuring the smooth operation of our fitness centres.Responsibilities:Lead the development and implementation of fitness...
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Sales Team Lead
3 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Domo Ventures W.L.L. Full timeSales Team Lead Job DescriptionWe are seeking a Sales Team Lead to join our team at Domo Ventures W.L.L.About the Role:This role requires leading and managing a team of sales representatives to ensure optimal performance and productivity.The successful candidate will develop and implement regional sales strategies to achieve revenue targets and exceed...
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Call Centre Team Lead
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates UAE Accountability Authority Full timeWe are seeking a highly skilled Call Centre Team Lead to join our team at UAE Accountability Authority. As a Call Centre Team Lead, you will be responsible for supervising a team of customer service representatives, ensuring that they are equipped to handle customer inquiries and complaints in a professional and efficient manner.Key Responsibilities:Team...
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Customer Service
1 day ago
Abu Dhabi, Abu Dhabi, United Arab Emirates You+Baby Studio Full timeAre you a hands-on, energetic leader who thrives in a fast-paced environment? At You+Baby Studio, MENA's leading family photography studio, we're looking for a Customer Service Specialist to drive success, inspire a team, and deliver exceptional experiences. What You'll Do Ensure Client Satisfaction : Provide excellent customer service to create a warm,...
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Customer Service Supervisor
3 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Thani Mactan Cebu Full timeThe Customer Service Supervisor plays a crucial role in delivering exceptional customer experiences at our hotel. This individual will be responsible for leading the front office team to ensure that all guests receive prompt and efficient service.Key Responsibilities:Lead and motivate the front office team to achieve exceptional customer service...