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Spa & Recreation Receptionist for Conrad Dubai

2 months ago

Dubai, Dubai, United Arab Emirates Hilton Worldwide, Inc. Full time

Job Summary

We are seeking a highly skilled and customer-focused Spa & Recreation Receptionist to join our team at Conrad Dubai. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless interactions with our clients.

Key Responsibilities

  • Guest Services
    • Assist guests with inquiries, bookings, and payments in a timely and professional manner.
    • Provide personalized service to ensure a memorable experience for our guests.
  • Customer Feedback and Sales
    • Manage customer feedback effectively to identify areas for improvement and implement changes.
    • Upsell and promote our services to increase revenue and enhance the guest experience.
  • Operational Excellence
    • Adhere to cash handling procedures and maintain accurate records.
    • Ensure compliance with health and safety regulations and report any incidents or maintenance issues.

Requirements

  • Customer Service
    • Provide exceptional customer service and maintain a positive attitude in a fast-paced environment.
  • Communication and Teamwork
    • Communicate effectively with guests, team members, and management to ensure seamless operations.
  • Attention to Detail
    • Maintain high standards of cleanliness and attention to detail in all aspects of your work.

What We Offer

As a Spa & Recreation Receptionist at Conrad Dubai, you will have the opportunity to work with a dynamic team and contribute to delivering exceptional guest experiences. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.