Spa and Recreation Manager

4 weeks ago


Dubai, Dubai, United Arab Emirates AccorHotel Full time
Job Description

The Spa and Recreation Manager is a key member of our team, responsible for overseeing the day-to-day operations of our spa and recreation facilities. This role requires a high level of expertise in spa management, as well as excellent communication and leadership skills.

Key Responsibilities
  • Spa Operations: Oversee the management of our spa facilities, including staff supervision, inventory management, and customer service.
  • Recreation Services: Develop and implement recreation programs and services, including fitness classes, events, and activities.
  • Staff Management: Recruit, train, and manage a team of spa and recreation staff, including therapists, instructors, and customer service representatives.
  • Customer Service: Ensure that all customers receive exceptional service, including responding to customer complaints and resolving issues in a timely manner.
  • Marketing and Promotion: Develop and implement marketing and promotion strategies to increase spa and recreation revenue, including social media, advertising, and events.
Requirements
  • Education: Bachelor's degree in Hospitality Management, Spa Management, or a related field.
  • Experience: 5+ years of experience in spa management, recreation management, or a related field.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and knowledge of spa and recreation operations.

Accomplishments: The successful candidate will have a proven track record of success in spa and recreation management, including experience with staff supervision, customer service, and marketing and promotion.


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