Food and Beverage Service Associate
7 days ago
We are seeking a highly skilled and customer-focused Food and Beverage Service Associate to join our team at Conrad Abu Dhabi Etihad Towers. As a key member of our Food and Beverage team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests receive the highest level of service.
Key Responsibilities- Manage Guest Interactions
You will be responsible for managing guest queries in a friendly, timely, and efficient manner, ensuring that all guests receive a personalized and exceptional experience.
- Serve Beverages and Food
You will be responsible for serving alcoholic and non-alcoholic beverages in conjunction with licensing and liquor regulations, as well as ensuring that all food and beverage orders are of a consistently high standard and delivered in a timely manner.
- Maintain Knowledge and Standards
You will be required to have extensive knowledge of menu offerings and ensure that all products are presented in a visually appealing manner. You will also be responsible for maintaining high standards of cleanliness and hygiene in the dining area.
- Follow Reporting Procedures
You will be responsible for following correct reporting procedures if faced with any issues or concerns, ensuring that all incidents are reported and documented in a timely and accurate manner.
Requirements- Customer Focus
You will be committed to delivering high levels of customer service, ensuring that all guests receive a personalized and exceptional experience.
- Flexibility
You will be flexible and able to respond to a range of different work situations, including peak periods and unexpected events.
- Teamwork
You will be able to work effectively as part of a team, communicating clearly and respectfully with colleagues and guests.
Preferred Qualifications- Food and Beverage Experience
Previous experience in a food and beverage department in a luxury setting would be advantageous, as would experience of cash handling and knowledge of food hygiene regulations.
Hilton is a global hospitality company that is dedicated to delivering exceptional guest experiences. As a Food and Beverage Service Associate, you will be part of a team that is committed to providing the highest level of service and ensuring that our guests receive a memorable and enjoyable experience.
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