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Food and Beverage Service Associate

2 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotel Management Corporation Full time
Job Description

Job Summary: We are seeking a highly skilled and experienced Food and Beverage Service Associate to join our team at Rotana Hotel Management Corporation.

Key Responsibilities:

  • Provide exceptional customer service by greeting and seating customers in a professional and personalized manner.
  • Develop in-depth knowledge of the food and beverage menu to assist and provide advice to guests.
  • Consistently monitor the quality of food and beverage being served to ensure high standards are met.
  • Practice good customer relations and respond to customer complaints and queries in a satisfactory manner.
  • Maintain high standards of hygiene and cleanliness in the outlet and ensure all service equipment is well-maintained.
  • Ensure efficient service preparations before, during, and after service, including mise-en-place and mise-en-scene.
  • Minimize wastage, breakage, and spoilage to optimize resource utilization.
  • Utilize effective up-selling techniques to exceed guest expectations and increase revenue.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Strong knowledge of food and beverage service standards and procedures.
  • Ability to maintain a clean and organized work environment.
  • Flexibility to work varying shifts, including evenings and weekends.