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Reception and Support Staff

2 weeks ago

Dubai, Dubai, United Arab Emirates HR 360 Consultants Full time

We are seeking a highly skilled and experienced Customer Service Representative to join our team at HR 360 Consultants.

Job Overview:

As a key member of our team, you will be responsible for providing exceptional customer service and ensuring seamless operations.

Key Responsibilities:
  1. Welcome and greet visitors with a professional demeanor.
  2. Answer and forward incoming calls while providing accurate information.
  3. Maintain front desk operations, including handling inquiries and directing visitors.
  4. Evaluate and maintain office security by following safety procedures and controlling access.
  5. Manage mail, packages, and deliveries efficiently.
  6. Support administrative tasks such as scheduling appointments, coordinating meetings, and managing office supplies.
  7. Keep the reception area clean and organized at all times.
  8. Collaborate with different departments to ensure smooth office operations.
Requirements:
  1. Experience: Minimum 1-3 years of experience in a similar role.
  2. Education: High school diploma or equivalent; additional certification in Office Management is desirable.
  3. Skills:
    • Excellent verbal and written communication skills in English (Arabic proficiency is a plus).
    • Proficiency in Microsoft Office (Word, Excel, Outlook).
    • Strong customer service and interpersonal skills.
    • Able to multitask and work effectively in a fast-paced environment.
    • Professional appearance and attitude.
Benefits:
  1. Competitive salary based on experience.
  2. Medical insurance.
  3. Annual leave and public holidays as per UAE labor law.
  4. Career growth opportunities.