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VIE Front Officer

2 months ago

Dubai, Dubai, United Arab Emirates SGS Société Générale de Surveillance SA Full time
About the Role

This is a unique opportunity to join SGS Société Générale de Surveillance SA as a Middle East Support Officer - KYC Coordinator. As a key member of our team, you will be responsible for coordinating the end-to-end Know Your Customer (KYC) process for all business lines covered in the Middle East region.

Key Responsibilities
  1. Coordinate KYC Process: Oversee the prioritization and onboarding process from start to end within the Middle East region, ensuring seamless coordination with various stakeholders.
  2. Manage KYC Campaigns: Handle KYC Review campaigns on behalf of the Front Office Responsible (FOR), ensuring timely completion and high-quality results.
  3. Client Communication: Serve as the primary point of contact for clients' inquiries regarding the KYC process, providing clear and concise information.
  4. Document Collection: Collect and consolidate business activities with various bankers/business lines/regions, confirming and validating client deactivations with the Primary Client Relationship Unit (PCRU).
  5. Quality Control: Ensure the quality of documents submitted by customers, checking that they meet the requirements or proposing alternative solutions.
  6. Reporting and Presentations: Collect and consolidate data for regular reporting to management and Compliance, preparing presentations for the location regulator or internal inspection when required.
  7. Process Updates: Ensure internal stakeholders adhere to local processes, recording relevant data for presentation to the region on a weekly basis, raising alerts wherever necessary.
  8. Ad Hoc Meetings: Participate in ad hoc meetings with Compliance on sensitive/urgent deals, being cooperative and willing to help, anticipating and solving issues.
Requirements

To be successful in this role, you will need:

  • Graduate Degree: A Master's degree from an Engineering School or University.
  • Language Skills: Fluency in English, with a second language being a plus.
  • Technical Skills: Understanding of business processes, including KYC, contract types, and regulatory controls.
  • Soft Skills: Client-oriented, ability to interact at any level with clients, cooperation, and negotiation skills.
About Us

At SGS Société Générale de Surveillance SA, we believe that people are drivers of change. We offer a stimulating and caring environment where you can grow, develop, and strengthen your expertise. Our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities.