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Secretary for Maintenance Services

1 week ago


Dubai, Dubai, United Arab Emirates Sky Steel Systems L.L.C Full time

**Job Overview:** We are seeking an experienced Maintenance Support Secretary to manage administrative tasks, accounts knowledge, and customer relation management.

Responsibilities:

  1. Support Sales Team: Assist the maintenance sales team with scheduling, customer inquiries, and administrative tasks.
  2. Sales Document Preparation: Provide support in preparing sales documents, proposals, and presentations.

Accounts Knowledge:

  1. Financial Transactions: Maintain accurate records of financial transactions related to maintenance services.
  2. Budgeting and Reporting: Assist in the preparation and monitoring of budgets and financial reports.

Customer Relation Management:

  1. Client Relationships: Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction.
  2. Query Resolution: Address and resolve client queries and issues promptly and professionally.

Follow Up Invoices:

  1. Invoice Issuance: Ensure timely and accurate issuance of invoices to clients.
  2. Payment Follow Up: Monitor and follow up on outstanding invoices to ensure prompt payment.

Payment and Collections:

  1. Payment Processing: Manage the process of receiving payments from clients and updating financial records accordingly.
  2. Collection Strategies: Implement effective collection strategies to reduce outstanding receivables.

Utilizing Various Portals:

  1. Portal Utilization: Utilize various online portals and systems for uploading invoices and financial documentation.
  2. Data Accuracy: Ensure all data entered into portals is accurate and up-to-date.

Client Management:

  1. Client Records: Maintain detailed client records, including contact information, communication history, and service agreements.
  2. Scheduling Coordination: Coordinate with clients to schedule maintenance services and follow up on service delivery.

Requirements:

  1. Administrative Experience: Proven experience in a secretarial or administrative role, preferably in a maintenance environment.
  2. Technical Skills: Proficient in using accounting software and various online portals.