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Enablement Platform Owner and Strategist

2 months ago

Dubai, Dubai, United Arab Emirates Okta Full time
About the Role

We are seeking a highly experienced Senior Manager to lead our Field Enablement Systems team at Okta. As a key member of our organization, you will be responsible for driving the adoption and utilization of our enablement platforms, ensuring sound governance, and providing strategic guidance to our GTM organization.

Key Responsibilities
  • Enablement Platform Ownership: Develop and implement a comprehensive enablement platform strategy, driving adoption and utilization across the organization.
  • Platform Portfolio Management: Lead the development and implementation of a strategic enablement platform portfolio, supporting ongoing GTM programs and ensuring seamless accessibility.
  • Content Architecture and Management: Develop and implement a comprehensive content architecture, ensuring effective utilization by the sales team and providing strategic guidance on content creation and management.
  • Content Performance Analysis and Optimization: Conduct in-depth analyses of content performance, leveraging advanced analytics to drive strategy and decision-making.
  • Training and Support: Provide enablement system training for the organization, ensuring that teams have the necessary skills and knowledge to effectively utilize the platforms.
  • Standardization and System Management: Develop and document standard processes, policies, and templates, and manage all system upgrades, enhancements, and customizations.
  • Continuous Improvement: Utilize field feedback and information gained through platforms to execute on continuous improvements and inform business-level decision making.
Requirements
  • 8+ years of experience in platform, knowledge, and content management for Field Enablement teams.
  • Expertise in Highspot and other enablement systems.
  • 3+ years of true people management experience.
  • Proven experience managing enablement systems and leading content strategy initiatives.
  • Passion for content transformation, organization, and optimal user experiences.
  • Exceptional verbal and written communication skills.
  • Sharp critical thinking and analytical skills to measure and optimize content effectiveness.
  • Strong project management skills with the ability to lead cross-functional teams.
  • Ability to work cross-functionally with sales, marketing, and product teams.
Okta's Leadership Competencies
  • Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
  • Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
  • Develops Talent: Developing people to meet both their career goals and the organization's goals.
  • Drives Results: Consistently achieving results, even under tough circumstances.
  • Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.