Senior Manager Field Enablement Systems

4 weeks ago


Dubai, Dubai, United Arab Emirates Okta Full time

Job Summary

Okta is seeking a Senior Manager for our Field Enablement Systems team. As a key member of our organization, you will be responsible for driving the adoption and utilization of our enablement platforms, instilling sound governance, and ensuring strong and consistent platform health. Your expertise will be instrumental in developing and implementing a comprehensive enablement content architecture, conducting in-depth analyses of content performance, and overseeing the entire content lifecycle. Additionally, you will lead the exploration and implementation of cutting-edge content delivery methods and train enablement teams on best practices. If you have a passion for content transformation, organization, and optimal user experiences, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Drive the overall adoption and utilization of enablement platforms, instilling sound governance across the GTM organization
• Develop and implement a comprehensive enablement content architecture, ensuring seamless accessibility and effective utilization by the sales team
• Conduct in-depth analyses of content performance, leveraging advanced analytics to drive strategy and decision-making
• Oversee the entire content lifecycle, including strategic planning, governance, creation, editing, approval, publishing, and retirement
• Lead the exploration and implementation of cutting-edge content delivery methods for sales teams to enhance engagement and effectiveness
• Train enablement teams on how to design and build content to utilize best practices and deliver high-quality experiences to the sales teams
• Manage all system upgrades, enhancements, and customizations to maintain and enhance the overall user experience
• Utilize field feedback and information gained through platforms to execute on continuous improvements and inform business-level decision-making

Requirements

• 8+ years of experience in platform, knowledge, and content management for Field Enablement teams
• MUST be an expert with Highspot, having owned Highspot at a previous company
• 3+ years of true people management experience
• Proven experience managing enablement systems (Highspot, WalkMe, Gong, Circle HD, Scribe, LMS Platforms)
• Passion for and championship of content transformation, organization, and optimal user experiences
• Demonstrated experience leading content strategy initiatives and managing complex content projects
• Understanding of sales processes and how enablement content contributes to sales success
• Exceptional verbal and written communication skills
• Sharp critical thinking and analytical skills to measure and optimize content effectiveness
• Self-reliant and capable of quickly solving problems and resolving conflicts at various levels
• Strong project management skills with the ability to lead cross-functional teams
• Ability to work cross-functionally with sales, marketing, and product teams
• Experience in high-growth environments with an understanding of how to navigate organizational change efforts

Okta's Top 5 Core Leadership Competencies

At Okta, we value our employees and strive to create a workplace that promotes diversity, equity, and inclusion. We are committed to building a team that reflects the diversity of our customers and the communities we serve. If you share our values and are passionate about building a workplace that is inclusive and respectful, we encourage you to apply for this exciting opportunity.



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