Customer Service Professional
5 days ago
Pullman Dubai Downtown is a sophisticated 5-Star hotel that sets the standard for luxury hospitality in Dubai.
We are looking for a seasoned professional to join our team as a Guest Experience Associate. In this role, you will be responsible for leading by example, delivering exceptional service to all guests from arrival to departure, and exceeding their expectations.
Key Responsibilities:
- Lead a team of front desk staff, providing guidance and support to ensure seamless guest experiences
- Develop and implement strategies to improve customer satisfaction and loyalty
- Stay up-to-date with industry trends and best practices, sharing knowledge with colleagues to drive excellence
Requirements:
- Pursuing a degree in Hospitality Management or related field from a reputable institution
What We Offer:
- Competitive stipend and benefits package
- Employee benefit card offering discounts on Accor hotels worldwide
- Opportunities for professional growth and development through our Academies
- Chance to make a positive impact through our Corporate Social Responsibility initiatives
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