Customer Service Professional

5 days ago


Dubai, Dubai, United Arab Emirates Enspa Limited Full time

Company Profile

The House of Enspa was established in 2002 as a movement to empower women through inner beauty. Our mission is to provide exceptional customer service and innovative solutions to our clients.

Job Description

We are currently looking for a skilled Call Center Agent to join our team. The ideal candidate will have strong communication and interpersonal skills, with the ability to handle a high volume of incoming calls and respond to customer inquiries in a professional and courteous manner.

Responsibilities:

  • Handle all incoming calls in a timely manner and respond to customer inquiries in a professional and courteous manner.
  • Follow communication scripts and use knowledge of the company's products and services to resolve customer issues effectively.
  • Identify customer needs and provide personalized solutions to meet their requirements.
  • Work collaboratively with the escalation team to resolve complex customer issues.
  • Contribute to process improvements and suggest new ideas to enhance customer experience.

Qualifications:

  • Bachelor's Degree or equivalent in a related field.
  • Experience working in a call center or customer-support role.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and analytical skills.
  • Ability to multitask and manage time effectively.
  • Proficiency in computer software and systems.
  • Fluency in English language.


  • Dubai, Dubai, United Arab Emirates Manpower Professional Full time

    Customer Service Executive (Order Processing)Our client, a leading global provider of mobile computing solutions, is in need of Customer Service Executive to join their Dubai team.Purpose of this role:This role essentially provides frontline support to both Customers and Sales Managers, ensuring an efficient and professional level of customer service is...


  • Dubai, Dubai, United Arab Emirates Manpower Professional Full time

    Customer Service Executive (Order Processing)Our client, a leading global provider of mobile computing solutions, is in need of a Customer Service Executive to join their Dubai team.Purpose of this role:This role essentially provides frontline support to both Customers and Sales Managers, ensuring an efficient and professional level of customer service is...


  • Dubai, Dubai, United Arab Emirates Manpower Professional Full time

    Customer Service Executive (Order Processing) Our client, a leading global provider of mobile computing solutions, is in need of a Customer Service Executive to join their Dubai team. Purpose of this role: This role essentially provides frontline support to both Customers and Sales Managers, ensuring an efficient and professional level of customer service is...


  • Dubai, Dubai, United Arab Emirates Manpower Professional Full time

    Customer Service Executive (Order Processing)Our client, a leading global provider of mobile computing solutions, is in need of a Customer Service Executive to join their Dubai team.Purpose of this role:This role essentially provides frontline support to both Customers and Sales Managers, ensuring an efficient and professional level of customer service is...


  • Dubai, Dubai, United Arab Emirates Manpower Professional Full time

    The Customer Focus Manager plays a pivotal role in spearheading the company's customer-centric initiatives, fostering a culture of excellence that translates into unparalleled client satisfaction. This seasoned professional will oversee the development and implementation of strategies aimed at enhancing the overall customer experience, guaranteeing seamless...


  • Dubai, Dubai, United Arab Emirates Manpower Professional Full time

    Job Title: Customer Service ExecutiveAbout the Role:This is an exciting opportunity to join our Dubai team as a Customer Service Executive. As a key member of our support team, you will be responsible for providing frontline customer service to both internal and external customers.Main Responsibilities:Liaise with customers and sales managers to provide...


  • Dubai, Dubai, United Arab Emirates BENO - Luxury At Your Service Full time

    At BENO - Luxury At Your Service, we are seeking a highly skilled Customer Service Liaison to join our team. As the face of our company, you will be responsible for creating a positive first impression and delivering exceptional customer experiences.Key Responsibilities:Welcome clients with a friendly and professional demeanorAssist clients by answering...


  • Dubai, Dubai, United Arab Emirates 21c Museum Hotels Full time

    About the RoleWe are looking for a highly skilled and motivated Customer Service Professional to join our team at 21c Museum Hotels. As a key member of our hospitality staff, you will be responsible for delivering exceptional customer service and providing a world-class experience for our guests.Your primary focus will be on assisting guests with menu items...


  • Dubai, Dubai, United Arab Emirates Manpower Professional Full time

    Job Summary:As a Customer Relationship Director at Manpower Professional, you will be responsible for developing and executing strategies to drive growth and retention within our key customer portfolio. You will build and maintain strong relationships with high-profile customers, identifying opportunities to increase spend and drive business expansion.Main...


  • Dubai, Dubai, United Arab Emirates Manpower Professional Full time

    Customer Focus Manager Jobs in Dubai, UAE by Manpower ProfessionalCustomer Focus ManagerManpower Professional- Dubai, UAEPosted In 25/8/2013Job DescriptionOur client, an international training provider company is currently recruiting for a Customer Focus Manager for their Head Office in Dubai. This position is a middle management role, reporting directly to...


  • Dubai, Dubai, United Arab Emirates Manpower Professional Full time

    Customer Focus Manager Jobs in Dubai, UAE by Manpower ProfessionalCustomer Focus ManagerManpower Professional- Dubai, UAEPosted In 25/8/2013Job DescriptionOur client, an international training provider company is currently recruiting for a Customer Focus Manager for their Head Office in Dubai. This position is a middle management role, reporting directly to...


  • Dubai, Dubai, United Arab Emirates NH Collection Dubai The Palm Full time

    NH Collection Dubai The Palm is committed to providing an excellent guest experience, and we need a Customer Service Professional to help us achieve this goal.This role involves taking reservations, greeting and registering guests, providing exceptional guest service during their stay, and settling the guest's account upon completion of their stay.Essential...


  • Dubai, Dubai, United Arab Emirates Manpower Professional Full time

    Manpower Professional is a leading provider of digital printing and branding services, serving some of the largest corporations in the Gulf region.About the Opportunity:We are seeking a seasoned professional to fill the position of Account Manager, who will play a critical role in driving business growth and client satisfaction.Key Responsibilities:Provide...


  • Dubai, Dubai, United Arab Emirates Professional Full time

    Job Description:We are sourcing on behalf of a reputable organization in logistics and transportation services operating in Dubai. As a Transportation Service Provider, you will be responsible for handling the pickup, transportation, and drop-off of goods across various locations in Dubai.You will need to navigate Dubai roads, manage your time effectively,...


  • Dubai, Dubai, United Arab Emirates Manpower Professional Full time

    Role Overview:The Financial Services Coordinator will support the finance team at Manpower Professional by managing our accounts receivable process. This position requires a detail-oriented individual with strong organizational skills to ensure timely payment from customers.Key Responsibilities:Coordinate and manage accounts receivable.Develop and implement...


  • Dubai, Dubai, United Arab Emirates MB Services Full time

    At MB Services, we are seeking a highly skilled and motivated Italian-speaking customer service professional to join our team in Dubai Outsource City. As an integral part of our dynamic support team, you will play a key role in providing exceptional customer experiences via phone, email, and chat.Key Responsibilities:Respond to customer inquiries with...


  • Dubai, Dubai, United Arab Emirates Manpower Professional Full time

    About the CompanyManpower Professional is a leading provider of recruitment services, with a reputation for delivering expert solutions to clients across multiple industries. We are seeking a highly experienced Head of FI Business and Services to join our team, responsible for developing and executing strategic plans to drive FI business growth and...


  • Dubai, Dubai, United Arab Emirates Hyatt Hotel Full time

    We are seeking a highly skilled Customer Service and Marketing Professional to join our team at Hyatt Hotel. The successful candidate will be responsible for assisting in the achievement of departmental sales and revenue targets.About the CompanyHyatt Hotel is dedicated to providing an exceptional customer experience. Our team members are passionate about...


  • Dubai, Dubai, United Arab Emirates vacancies - jobboard Full time

    Job OverviewWe are a leading jobboard in the industry, offering a range of exciting opportunities for talented individuals. Our goal is to provide exceptional customer service and support to our clients.This role involves working closely with our team to respond to customer inquiries, resolve issues, and provide valuable insights to drive business growth.


  • Dubai, Dubai, United Arab Emirates Manpower Professional Full time

    The ideal candidate for this position will have at least 2-3 years' experience in a similar role and possess excellent communication and interpersonal skills. Intermediate to advanced Excel, Word, and PowerPoint skills are also essential.Main Responsibilities:Deliver exceptional customer service to internal and external customers.Process sales orders...