Customer Service Manager

5 days ago


Sharjah, Sharjah, United Arab Emirates Damas Medical Center Sharjah Full time

**Job Summary**

  • We are seeking a skilled Customer Service Manager to oversee our call center operations and ensure exceptional customer satisfaction.

**Responsibilities:**

  • Recruit, train, and develop call center representatives to effectively respond to customer inquiries and resolve issues in a timely manner.
  • Develop and implement strategies to improve call center performance, including monitoring and evaluating agent productivity and providing coaching and feedback.
  • Collaborate with other supervisors and management team members to enhance customer experience and drive business growth.

**Requirements:**

  • Proven track record of success in customer service leadership roles.
  • Excellent communication and problem-solving skills.
  • Able to work in a fast-paced environment and adapt to changing priorities.


  • Sharjah, Sharjah, United Arab Emirates Antal International Full time

    Job Description:Suitable candidate for this role must have 5+ years of experience in a multinational or reputed manufacturing company, managing a team of customer service reps & internal stakeholders.Key responsibilities include building and further developing personal business relationships with external business partners and customers, as well as updating...


  • Sharjah, Sharjah, United Arab Emirates Tawseel Delivery Service Full time

    Tawseel Delivery Service Overview:We are a leading provider of delivery services in [region]. Our mission is to deliver exceptional service and quality to our customers. We are committed to building strong relationships with our clients and partners.This role is crucial in achieving our goals and ensuring that our operations run smoothly and...


  • Sharjah, Sharjah, United Arab Emirates MAJID AL FUTTAIM Full time

    Roles and responsibilities Customer Service Officer | Asset Management Business Unit | Majid Al Futtaim PropertiesRole SummaryThe position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific Majid Al Futtaim Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service...


  • Sharjah, Sharjah, United Arab Emirates Kone México Full time

    Customer Service Agent (Turkish & Arabic Speaker)Location: SharjahTime Type: Full TimePosted On: 2 days agoJob Requisition ID: R0645768The Customer Service Agent, Inbound is the voice of KONE and takes care of our customers by receiving and managing customer queries, complaints, and master data changes, owning the cases from receipt to resolution, and...


  • Sharjah, Sharjah, United Arab Emirates NMC Hospital Full time

    About the RoleThis is an exciting opportunity for a talented Front Office Executive to join our team at NMC Hospital. As a key member of our front office team, you will be responsible for delivering exceptional customer service, supervising staff, and ensuring smooth administrative operations.Key Responsibilities:Customer Service: Deliver outstanding...


  • Sharjah, Sharjah, United Arab Emirates MAJID AL FUTTAIM Full time

    Roles and responsibilitiesCustomer Service Officer | AssetManagement Business Unit | Majid Al FuttaimPropertiesRoleSummaryThe position isresponsible for supporting overall execution and delivery of thebespoke Customer Service program in a specific Majid Al FuttaimMall. Mainly responsible for the day-to-day smooth operations ofthe Customer Service...


  • Sharjah, Sharjah, United Arab Emirates Eton Institute Full time

    Responsibilities:Greeting customers and directing them to available mechanics.Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.Answering questions about service...


  • Sharjah, Sharjah, United Arab Emirates Kone México Full time

    Customer Service Agent (Turkish & Arabic Speaker) Customer Service Agent (Turkish & Arabic Speaker) Location: Sharjah Time Type: Full-time Posted On: 2 days ago Job Requisition ID: R Customer Service Agent, Inbound is the voice of KONE and takes care of our customers by receiving and managing customer queries, complaints, and master data changes, owning...


  • Sharjah, Sharjah, United Arab Emirates Acube Developments dubai Full time

    Responsibilities:Calling existingand potential customers to persuade them to purchase companyproducts and services.Accurately recordingdetails of customers' purchaseorders.Processing all customer purchasesaccordingly.Generating promising leads for theoutside sales team to pursue.Managing customeraccounts by ensuring that existing customers remain satisfied...


  • Sharjah, Sharjah, United Arab Emirates Acube Developments dubai Full time

    Responsibilities: Calling existingand potential customers to persuade them to purchase companyproducts and services. Accurately recordingdetails of customers' purchaseorders. Processing all customer purchasesaccordingly. Generating promising leads for theoutside sales team to pursue. Managing customeraccounts by ensuring that existing customers remain...


  • Sharjah, Sharjah, United Arab Emirates Marriott International Full time

    Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers' issues. Identifying common problems and escalating them to...


  • Sharjah, Sharjah, United Arab Emirates client of talentmate sharjah Full time

    Responsibilities:Promptly responding to customer queries via email, live chat, video, phone, and social media channels.Immediately escalating serious complaints or issues that you are not equipped to deal with.Liaising with colleagues or managers to find the best solutions to customers' issues.Identifying common problems and escalating them to management,...


  • Sharjah, Sharjah, United Arab Emirates Acube Developments dubai Full time

    Responsibilities:Calling existingand potential customers to persuade them to purchase companyproducts and services.Accurately recordingdetails of customers' purchaseorders.Processing all customer purchasesaccordingly.Generating promising leads for theoutside sales team to pursue.Managing customeraccounts by ensuring that existing customers remain satisfied...


  • Sharjah, Sharjah, United Arab Emirates Miki middle east cars Full time

    About UsMiki Middle East Cars is a dynamic and multicultural team dedicated to delivering exceptional customer experiences.Job DescriptionWe are seeking a highly skilled Customer Service Representative who is fluent in multiple languages to join our team. The ideal candidate will play a pivotal role in ensuring timely, accurate, and professional support...


  • Sharjah, Sharjah, United Arab Emirates Acube Developments dubai Full time

    Responsibilities:Receivingor making a high volume of calls from or tocustomers.Striving to achieve first callresolution and maintain the quality of service provided by the callcenter.Using listening skills to understandthe needs and complaints of the customer before offering them thebest possible solution.Responding efficientlyto customers and creating a...


  • Sharjah, Sharjah, United Arab Emirates Acube Developments dubai Full time

    Responsibilities: Receivingor making a high volume of calls from or tocustomers. Striving to achieve first callresolution and maintain the quality of service provided by the callcenter. Using listening skills to understandthe needs and complaints of the customer before offering them thebest possible solution. Responding efficientlyto customers and creating a...


  • Sharjah, Sharjah, United Arab Emirates NMC Royal Khalifa City Full time

    About NMC Royal Khalifa CityWe are a leading healthcare provider dedicated to delivering exceptional patient care. Our team is passionate about making a difference in the lives of our patients and communities.Job DescriptionKey Responsibilities:Communication: Respond to calls, emails, and chats from patients and customers, addressing their needs promptly and...


  • Sharjah, Sharjah, United Arab Emirates Mandarin Oriental Hotel Group Full time

    We are seeking an experienced and friendly Customer Service Cashier to join our retail team. As a key ambassador of our brand, your primary responsibility will be to create a welcoming atmosphere for our guests and deliver exceptional customer service. You will also be responsible for operating electronic devices, processing sales transactions, and ensuring...


  • Sharjah, Sharjah, United Arab Emirates Acube Developments dubai Full time

    Responsibilities:Receivingor making a high volume of calls from or tocustomers.Striving to achieve first callresolution and maintain the quality of service provided by the callcenter.Using listening skills to understandthe needs and complaints of the customer before offering them thebest possible solution.Responding efficientlyto customers and creating a...


  • Sharjah, Sharjah, United Arab Emirates Safa Safa Digital Marketing Full time

    We're Hiring Customer Service Representatives in the UAEAre you a pro at providing top-notch customer support? Do you speak Kannada fluently and love helping people? Then this opportunity is for youRole: Customer Service RepresentativeLocation: UAELanguage: Kannada (must)What we're looking for: Excellent communication skills A passion for customer...