Customer Service Representative

7 days ago


Sharjah, Sharjah, United Arab Emirates Acube Developments dubai Full time
Responsibilities:
  • Receivingor making a high volume of calls from or tocustomers.
  • Striving to achieve first callresolution and maintain the quality of service provided by the callcenter.
  • Using listening skills to understandthe needs and complaints of the customer before offering them thebest possible solution.
  • Responding efficientlyto customers and creating a positiveexperience.
  • Remaining calm and professionalwhile dealing with angry customers and providing them with the bestsolutions to resolve their issues.
  • Joining ateam of Call Center Customer Service Representatives and building apositive relationship of teamwork, trust, andexcellence.
  • Understanding and using therequired software, reports, tools, andmetrics.
  • Transferring and escalating the callsto the appropriate department if needed, such assales.
  • Participating in training and strivingto increase and improve existingskills.
  • Adhering to all company policies andprocedures.
Key Skills
Call Centre,Customer Care Service,CustomerDatabase,Customer Service Management
Employment Type : Full-time
Department / Functional Area: CustomerService
Experience: years
Gender: Male
Vacancy: 1

  • Sharjah, Sharjah, United Arab Emirates Grandseal Full time

    Customer Service RepresentativeAt Grandseal, we take pride in delivering high-quality building materials and exceptional customer support. We are looking for a Customer Service Representative who is professional, detail-oriented, and committed to ensuring a smooth experience for our clients.Your Role:Handle customer inquiries via phone and email with...


  • Sharjah, Sharjah, United Arab Emirates Safa Safa Digital Marketing Full time

    We're Hiring Customer Service Representatives in the UAEAre you a pro at providing top-notch customer support? Do you speak Kannada fluently and love helping people? Then this opportunity is for youRole: Customer Service RepresentativeLocation: UAELanguage: Kannada (must)What we're looking for: Excellent communication skills A passion for customer...


  • Sharjah, Sharjah, United Arab Emirates ALFAHIM Full time

    Job SummaryWe are seeking a highly motivated and results-driven Customer Service Representative to join our ALFAHIM team. As a key point of contact for customers and clients, this individual will be responsible for providing exceptional customer service and resolving issues in a timely and professional manner.Key Responsibilities• Respond to customer...


  • Sharjah, Sharjah, United Arab Emirates ECCO Full time

    Company Overview:ECCO is a leading global footwear and leather goods brand dedicated to delivering premium quality, innovative designs, and a commitment to sustainability. Our goal is to provide customers with comfortable and stylish products that meet their needs.Job Description:We are looking for highly motivated and customer-focused individuals to join...


  • Sharjah, Sharjah, United Arab Emirates Acube Developments dubai Full time

    Responsibilities:Receivingor making a high volume of calls from or tocustomers.Striving to achieve first callresolution and maintain the quality of service provided by the callcenter.Using listening skills to understandthe needs and complaints of the customer before offering them thebest possible solution.Responding efficientlyto customers and creating a...


  • Sharjah, Sharjah, United Arab Emirates Client of Talentmate Full time

    Responsibilities:Memorizingthe prices and features of eachoffer.Confirming customers' languagepreferences as you assist them.Addressingqueries, complaints, and recommendations furnished bycustomers.Redirecting customers to thepertinent department, if needed.Deferring tomanagement in instances ofuncertainty.Processing exchanges and refundsin ways congruent...


  • Sharjah, Sharjah, United Arab Emirates Client of Talentmate Full time

    Responsibilities: Memorizingthe prices and features of eachoffer. Confirming customers' languagepreferences as you assist them. Addressingqueries, complaints, and recommendations furnished bycustomers. Redirecting customers to thepertinent department, if needed. Deferring tomanagement in instances ofuncertainty. Processing exchanges and refundsin ways...


  • Sharjah, Sharjah, United Arab Emirates Client of Talentmate Full time

    Responsibilities:Memorizingthe prices and features of eachoffer.Confirming customers' languagepreferences as you assist them.Addressingqueries, complaints, and recommendations furnished bycustomers.Redirecting customers to thepertinent department, if needed.Deferring tomanagement in instances ofuncertainty.Processing exchanges and refundsin ways congruent...


  • Sharjah, Sharjah, United Arab Emirates client of talentmate sharjah Full time

    Responsibilities:Promptly responding to customer queries via email, live chat, video, phone, and social media channels.Immediately escalating serious complaints or issues that you are not equipped to deal with.Liaising with colleagues or managers to find the best solutions to customers' issues.Identifying common problems and escalating them to management,...


  • Sharjah, Sharjah, United Arab Emirates NMC Royal Khalifa City Full time

    About NMC Royal Khalifa CityWe are a leading healthcare provider dedicated to delivering exceptional patient care. Our team is passionate about making a difference in the lives of our patients and communities.Job DescriptionKey Responsibilities:Communication: Respond to calls, emails, and chats from patients and customers, addressing their needs promptly and...


  • Sharjah, Sharjah, United Arab Emirates Client of Careers International sharjah Full time

    Responsibilities:Managinga team of representatives offering customersupport.Overseeing the customer serviceprocess.Resolving customer complaints broughtto your attention.Creating policies andprocedures.Planning the training andstandardization of service delivery.Selectingand hiring new staff.Monitoring the work ofindividual representatives and of...


  • Sharjah, Sharjah, United Arab Emirates abu dhabi islamic Full time

    Maintaining a positive,empathetic, and professional attitude toward customers at alltimes.Responding promptly to customerinquiries.Communicating with customers throughvarious channels.Acknowledging and resolvingcustomer complaints.Knowing our productsinside and out so that you can answerquestions.Processing orders, forms,applications, and requests.Keeping...


  • Sharjah, Sharjah, United Arab Emirates abu dhabi islamic Full time

    Maintaining a positive,empathetic, and professional attitude toward customers at alltimes. Responding promptly to customerinquiries. Communicating with customers throughvarious channels. Acknowledging and resolvingcustomer complaints. Knowing our productsinside and out so that you can answerquestions. Processing orders, forms,applications, and requests....


  • Sharjah, Sharjah, United Arab Emirates Abroad Work Full time

    Job Description:Company OverviewAbroad Work is a popular restaurant in Sharjah that offers a unique dining experience to our guests. We pride ourselves on our commitment to quality, service, and value.Job ResponsibilitiesDeliver exceptional customer service to our guestsTake orders and serve food and drinks efficientlyWork closely with the kitchen team to...


  • Sharjah, Sharjah, United Arab Emirates abu dhabi islamic Full time

    Maintaining a positive,empathetic, and professional attitude toward customers at alltimes.Responding promptly to customerinquiries.Communicating with customers throughvarious channels.Acknowledging and resolvingcustomer complaints.Knowing our productsinside and out so that you can answerquestions.Processing orders, forms,applications, and requests.Keeping...


  • Sharjah, Sharjah, United Arab Emirates ECCO Full time

    Job DescriptionThe role of Customer Service Advisor at ECCO is vital to delivering outstanding customer service while representing our brand's values of quality, craftsmanship, and innovation.You will be responsible for creating a memorable shopping experience for each customer, driving sales, and contributing to the success of the...


  • Sharjah, Sharjah, United Arab Emirates Air Arabia Full time

    Job Summary:Air Arabia is seeking a skilled and experienced cabin crew member to join our team. This role involves providing exceptional customer service, ensuring passenger safety, and maintaining a high level of professionalism in all interactions.Main Duties and Responsibilities:Deliver exceptional customer service, addressing passenger queries and...


  • Sharjah, Sharjah, United Arab Emirates Ace Consult Full time

    Responsibilities:Promptlyresponding to customer queries via email, live chat, video, phone,and social media channels.Immediatelyescalating serious complaints or issues that you are not equippedto deal with.Liaising with colleagues ormanagers to find the best solutions to customers'issues.Identifying common problems andescalating them to management, along...


  • Sharjah, Sharjah, United Arab Emirates client of talentmate sharjah Full time

    Responsibilities: Promptlyresponding to customer queries via email, live chat, video, phone,and social media channels. Immediatelyescalating serious complaints or issues that you are not equippedto deal with. Liaising with colleagues ormanagers to find the best solutions to customers'issues. Identifying common problems andescalating them to management, along...


  • Sharjah, Sharjah, United Arab Emirates Grandseal Full time

    We are Grandseal, a leading provider of building materials and services. Our mission is to deliver outstanding customer experiences and build long-lasting relationships with our clients. We are looking for a skilled Customer Service Representative to join our team.Your Role:Handle customer inquiries professionally and provide accurate product...