Customer Service Director

6 days ago


Sharjah, Sharjah, United Arab Emirates NMC Hospital Full time
About the Role

This is an exciting opportunity for a talented Front Office Executive to join our team at NMC Hospital. As a key member of our front office team, you will be responsible for delivering exceptional customer service, supervising staff, and ensuring smooth administrative operations.

Key Responsibilities:

  1. Customer Service: Deliver outstanding customer service, handling complaints, special requests, and guest inquiries.
  2. Staff Supervision: Train and supervise front office staff to maintain high standards of customer service and administrative efficiency.
  3. Administrative Tasks: Manage staff schedules, handle HR-related tasks, and maintain an organized reception area.
  4. Reporting: Prepare monthly management reports on customer feedback, bookings, and cancellations.

Requirements:

  • Bachelor's degree in Hospitality, Business Administration, or related field.
  • Minimum 2 years of experience in front office management or a similar role.
  • Excellent communication, problem-solving, and leadership skills.


  • Sharjah, Sharjah, United Arab Emirates Client of Talentmate Full time

    The Director of Beauty Services will be responsible for leading our team of skilled professionals at the Client of Talentmate's beauty salon. This individual will oversee the daily operations of the salon, ensuring that all aspects of the business run smoothly and efficiently.Key ResponsibilitiesSalon Management: Manage and supervise the activities of the...


  • Sharjah, Sharjah, United Arab Emirates The Team Builders Full time

    **Operational Director Role:**The Team Builders seeks an experienced Operational Director of Medical Services to lead our clinic's operational activities.In this position, you will be responsible for overseeing the overall operation of the clinic, including staff management, patient care coordination, and facility management.Your Key Responsibilities:Work...


  • Sharjah, Sharjah, United Arab Emirates Talent Higher Full time

    Talent Higher Customer Service Department OverviewHeading the Customer Service department is a crucial role that involves overseeing both on-shore and off-shore teams to ensure seamless customer service operations.Developing Strategic Plans: Create yearly strategic plans to improve customer service operations, enhance customer satisfaction, and meet business...


  • Sharjah, Sharjah, United Arab Emirates Tawseel Delivery Service Full time

    Tawseel Delivery Service Overview:We are a leading provider of delivery services in [region]. Our mission is to deliver exceptional service and quality to our customers. We are committed to building strong relationships with our clients and partners.This role is crucial in achieving our goals and ensuring that our operations run smoothly and...


  • Sharjah, Sharjah, United Arab Emirates Kone México Full time

    Customer Service Agent (Turkish & Arabic Speaker)Location: SharjahTime Type: Full TimePosted On: 2 days agoJob Requisition ID: R0645768The Customer Service Agent, Inbound is the voice of KONE and takes care of our customers by receiving and managing customer queries, complaints, and master data changes, owning the cases from receipt to resolution, and...


  • Sharjah, Sharjah, United Arab Emirates MAJID AL FUTTAIM Full time

    Roles and responsibilities Customer Service Officer | Asset Management Business Unit | Majid Al Futtaim PropertiesRole SummaryThe position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific Majid Al Futtaim Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service...

  • Customer Service

    4 days ago


    Sharjah, Sharjah, United Arab Emirates al qaryah auction Full time

    JobDescription: · Strongly need to evaluated on JAVA, AWS and SQL - 5+ yrsexperience · Strong with Problem Solving Skills, · Technically Sound , Practically must be sound, more of hands-onexperience · Can take decision and work independently , Must be IndividualContributor Key Skills CustomerService Employment Type : FullTime ...

  • Customer Service

    1 week ago


    Sharjah, Sharjah, United Arab Emirates al qaryah auction Full time

    JobDescription:·Strongly need to evaluated on JAVA, AWS and SQL - 5+ yrsexperience·Strong with Problem Solving Skills,·Technically Sound , Practically must be sound, more of hands-onexperience·Can take decision and work independently , Must be IndividualContributor Key Skills CustomerService Employment Type : FullTime Department / Functional Area:...


  • Sharjah, Sharjah, United Arab Emirates MAJID AL FUTTAIM Full time

    Roles and responsibilitiesCustomer Service Officer | AssetManagement Business Unit | Majid Al FuttaimPropertiesRoleSummaryThe position isresponsible for supporting overall execution and delivery of thebespoke Customer Service program in a specific Majid Al FuttaimMall. Mainly responsible for the day-to-day smooth operations ofthe Customer Service...


  • Sharjah, Sharjah, United Arab Emirates Eton Institute Full time

    Responsibilities:Greeting customers and directing them to available mechanics.Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.Answering questions about service...


  • Sharjah, Sharjah, United Arab Emirates Kone México Full time

    Customer Service Agent (Turkish & Arabic Speaker) Customer Service Agent (Turkish & Arabic Speaker) Location: Sharjah Time Type: Full-time Posted On: 2 days ago Job Requisition ID: R Customer Service Agent, Inbound is the voice of KONE and takes care of our customers by receiving and managing customer queries, complaints, and master data changes, owning...

  • Customer Service

    3 weeks ago


    Sharjah, Sharjah, United Arab Emirates al qaryah auction Full time

    JobDescription:·Strongly need to evaluated on JAVA, AWS and SQL - 5+ yrsexperience·Strong with Problem Solving Skills,·Technically Sound , Practically must be sound, more of hands-onexperience·Can take decision and work independently , Must be IndividualContributor Key Skills CustomerService Employment Type : FullTime Department / Functional Area:...


  • Sharjah, Sharjah, United Arab Emirates Miki middle east cars Full time

    About UsMiki Middle East Cars is a dynamic and multicultural team dedicated to delivering exceptional customer experiences.Job DescriptionWe are seeking a highly skilled Customer Service Representative who is fluent in multiple languages to join our team. The ideal candidate will play a pivotal role in ensuring timely, accurate, and professional support...


  • Sharjah, Sharjah, United Arab Emirates Client of Talentmate Full time

    Responsibilities:Memorizingthe prices and features of eachoffer.Confirming customers' languagepreferences as you assist them.Addressingqueries, complaints, and recommendations furnished bycustomers.Redirecting customers to thepertinent department, if needed.Deferring tomanagement in instances ofuncertainty.Processing exchanges and refundsin ways congruent...


  • Sharjah, Sharjah, United Arab Emirates Client of Talentmate Full time

    Responsibilities: Memorizingthe prices and features of eachoffer. Confirming customers' languagepreferences as you assist them. Addressingqueries, complaints, and recommendations furnished bycustomers. Redirecting customers to thepertinent department, if needed. Deferring tomanagement in instances ofuncertainty. Processing exchanges and refundsin ways...


  • Sharjah, Sharjah, United Arab Emirates Safa Safa Digital Marketing Full time

    We're Hiring Customer Service Representatives in the UAEAre you a pro at providing top-notch customer support? Do you speak Kannada fluently and love helping people? Then this opportunity is for youRole: Customer Service RepresentativeLocation: UAELanguage: Kannada (must)What we're looking for: Excellent communication skills A passion for customer...


  • Sharjah, Sharjah, United Arab Emirates Acube Developments dubai Full time

    Responsibilities:Receivingor making a high volume of calls from or tocustomers.Striving to achieve first callresolution and maintain the quality of service provided by the callcenter.Using listening skills to understandthe needs and complaints of the customer before offering them thebest possible solution.Responding efficientlyto customers and creating a...


  • Sharjah, Sharjah, United Arab Emirates Acube Developments dubai Full time

    Responsibilities: Receivingor making a high volume of calls from or tocustomers. Striving to achieve first callresolution and maintain the quality of service provided by the callcenter. Using listening skills to understandthe needs and complaints of the customer before offering them thebest possible solution. Responding efficientlyto customers and creating a...


  • Sharjah, Sharjah, United Arab Emirates Client of Talentmate Full time

    Responsibilities:Memorizingthe prices and features of eachoffer.Confirming customers' languagepreferences as you assist them.Addressingqueries, complaints, and recommendations furnished bycustomers.Redirecting customers to thepertinent department, if needed.Deferring tomanagement in instances ofuncertainty.Processing exchanges and refundsin ways congruent...


  • Sharjah, Sharjah, United Arab Emirates Antal International Full time

    Job Description:Suitable candidate for this role must have 5+ years of experience in a multinational or reputed manufacturing company, managing a team of customer service reps & internal stakeholders.Key responsibilities include building and further developing personal business relationships with external business partners and customers, as well as updating...