Store Operations Manager
24 hours ago
Job Summary:
The Store Operations Manager is responsible for maintaining a high level of customer satisfaction and ensuring the overall success of the store. This includes driving customer service standards, maintaining knowledge of the Micros POS system, and overseeing the shipping and receiving function.
Key Responsibilities:
- Maintain a thorough understanding of the Micros POS system and its setup and maintenance procedures.
- Drive customer service standards by providing exceptional service to customers and ensuring that all team members are held to the same high standards.
- Oversee the shipping and receiving function to ensure accurate receipt and delivery of product into and out of the store.
- Perform all required cash register procedures and oversee and authorize cash register transactions made by sales associates.
- Work with distribution center customer service and accounting as needed.
- Participate in setting and ensuring achievement of objectives in key measures.
Requirements:
- High school diploma or equivalent required.
- Previous experience in a retail or hospitality environment preferred.
- Ability to work in a fast-paced environment and multitask with ease.
- Excellent communication and interpersonal skills.
- Ability to maintain confidentiality and handle sensitive information.
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