Store Operations Manager

3 days ago


Dubai, Dubai, United Arab Emirates Al-Futtaim Full time

Key Responsibilities:

  • Store Standards and Displays: Ensure that all store-level implementations are completed to agreed-upon high standards, regardless of the subject matter. Establish escalation channels and ensure that all store teams understand them.
  • Stock Availability: Implement agreed-upon delivery plans and follow company procedures for stock movement. Liaise with buyers and the Operations Manager regarding product variety, quality, and ordering levels, providing feedback as necessary.
  • Resource Deployment and Administration: Oversee the deployment of resources and challenge the team to utilize all resources to their maximum effectiveness. Improve operational cost-effectiveness by ensuring the best deployment of materials, financial resources, and human resources.

Additional Responsibilities:

  • Develop and execute all aspects of 'retail basics,' including on-shelf availability, clear shelf-edge pricing, overall store standards, and exceptional customer service.
  • Work with the Regional Visual Manager to ensure eye-catching and effective displays are maintained within the store.
  • Minimize missed opportunities and ensure the proper in-store control of stocks through liaison with the help desk and Inventory team.

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