Patient Care Coordinator

4 weeks ago


Dubai, Dubai, United Arab Emirates PrecisionHire Solutions Full time
Patient Representative Job Description

We are seeking a highly skilled and compassionate Patient Representative to join our team at PrecisionHire Solutions. As a Patient Representative, you will play a vital role in ensuring that our patients receive exceptional care and support.

Key Responsibilities:
  • Attend to Patient Needs: Provide non-medical support to patients and their relatives, ensuring their comfort and satisfaction.
  • Coordinate Specialty Care: Arrange for external consultations, schedule appointments, and track referrals to ensure seamless care coordination.
  • Front Desk Operations: Manage front desk practice, handle correspondence, and administer patient records.
  • Patient Education: Educate patients on admission policies, privileges, and procedures, ensuring they understand their rights and responsibilities.
  • Confidentiality and Data Management: Maintain confidentiality of patient information, update records, and ensure accurate data entry.
  • Communication and Interpersonal Skills: Develop and maintain effective relationships with patients, families, staff, and physicians to resolve conflicts and address concerns.
  • Continuous Improvement: Collect data, identify areas for improvement, and implement changes to enhance patient care and satisfaction.

Requirements: To be successful in this role, you will need excellent communication and interpersonal skills, a strong ability to work in a fast-paced environment, and a passion for delivering exceptional patient care.



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