Patient Care Advocate

3 weeks ago


Dubai, Dubai, United Arab Emirates Actalent Full time
About the Role

We are seeking a highly skilled Patient Care Advocate to join our team at Actalent. As a Patient Care Advocate, you will play a critical role in supporting our members in achieving their health goals.

Key Responsibilities
  • Member Outreach: Develop and implement effective outreach strategies to engage with members and promote healthy behaviors.
  • Coaching and Support: Provide coaching and support to members to help them overcome barriers to care and achieve better health outcomes.
  • Provider Engagement: Collaborate with healthcare providers to ensure seamless care coordination and improve patient outcomes.
  • Case Management: Assist with case management and utilization review to ensure members receive the necessary care and services.
  • SDOH Support: Identify and address social determinants of health (SDOH) concerns that may impact member health outcomes.
Requirements
  • Education and Experience: LPN or Medical Assistant degree required; clinical experience in a physician's office and previous outbound call outreach experience preferred.
  • Clinical Skills: Strong clinical skills and ability to work with diverse patient populations.
  • Communication Skills: Excellent communication and interpersonal skills to effectively engage with members, providers, and other stakeholders.
About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation, and speed to market.

We are committed to diversity, equity, and inclusion and believe that a diverse and inclusive workplace is essential to our success. We strive to create a culture of care, engagement, and recognition that values the unique perspectives and experiences of our employees.


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